IT Sales Support Executive — People-Driven Admin

Focus Group; Shoreham-by-Sea; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

26,000 base salary

Bonus opportunity

25 days holiday

Employee assistance programme

Discounts & benefits

Job summary

Focus Group is seeking a friendly Sales Support Executive to join our IT Sales team in Shoreham-by-Sea. You’ll be the go-to person for the IT sales inbox, help with orders, renewals and supplier queries, and keep customer accounts up to date.

This role suits someone who enjoys problem-solving, thrives on team collaboration and delivers great service. Start with a positive attitude rather than IT expertise; we’ll help you learn the rest.

Qualifications

• No IT expertise required; attitude and willingness to learn.
• Organised and detail-oriented.
• Strong customer service and communication skills.
• Ability to work as part of a team.

Responsibilities

• Manage the IT sales inbox and respond to queries.
• Process orders and manage renewals.
• Keep customer accounts and licences up to date.
• Liaise with vendors such as Microsoft to resolve queries.
• Support billing checks and sales administration.

Skills

Excellent communication

Organised & detail-oriented

Team player

Customer service mindset

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Focus Group is seeking a friendly Sales Support Executive to join our IT Sales team in Shoreham-by-Sea. You’ll be the go-to person for the IT sales inbox, help with orders, renewals and supplier queries, and keep customer accounts up to date.

This role suits someone who enjoys problem-solving, thrives on team collaboration and delivers great service. Start with a positive attitude rather than IT expertise; we’ll help you learn the rest.