IT Recycling Support

Converge; West Midlands; On-site; GBP 22,000 - 28,000; Full time

Job summary

Converge Technology Solutions UK is seeking an IT Recycling Support teammate for our Stafford headquarters. You will provide essential administrative and operational support to ensure processes run smoothly within IT recycling, production, service & repair, and warehouse teams.

The role involves maintaining records, coordinating activities, supporting regulatory reporting and handling customer queries in a fast-paced environment. Strong IT skills and a can-do attitude are essential.

Qualifications

• Experience in administrative, warehouse or operational support environments.
• Excellent attention to detail and strong organisational skills.
• Proficient IT skills, including Excel and Outlook, with comfort using data and business systems.

Responsibilities

• Maintain accurate stock, asset, intake and inventory records across systems.
• Support daily waste reporting and align with DEFRA requirements.
• Coordinate returns, RMAs and supplier-related processes.

Skills

Attention to detail

Organisational skills

Data handling

Microsoft Office

Communication skills

Time management

Independent work

Tools

Excel

Outlook

SharePoint

Job description

Converge Technology Solutions UK: A Commitment to Inclusivity, Innovation, and Sustainability

Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility.

Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities.

Inclusivity and Support:

We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles.

Nurturing Diversity:

Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive.

Sustainable Practices:

Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.

IT Recycling Support

Location: Stafford, Staffordshire
Department: Operations - IT Recycling
Company: Converge Technology Solutions UK

Join Our Team at Converge Technology Solutions UK!

Are you highly organised, detail-oriented and looking for an opportunity to develop your career within a fast-paced operational environment?

We are looking for a proactive and enthusiastic IT Recycling Support team member to join our Operations team based at our Stafford headquarters.

This is a varied role where you will play an important part in supporting the day-to-day administration, coordination and compliance activities of our IT Recycling function, helping us deliver efficient, high-quality and sustainable technology services.

About the Role

Working closely with our IT Recycling, Production, Service & Repair, Warehouse and Commercial teams, you will provide essential administrative and operational support to ensure our processes run smoothly.

From maintaining accurate records and coordinating operational activities to supporting regulatory reporting and customer queries, you will help ensure we meet our service commitments and compliance requirements.

What You'll Be Doing

• Maintaining accurate stock, asset, intake and inventory records across our operational systems.
• Supporting daily waste reporting and ensuring information is accurately recorded in line with DEFRA requirements.
• Coordinating returns, RMAs and supplier-related processes.
• Producing and maintaining reports, spreadsheets and operational documentation.
• Supporting stock checks, process audits and administrative controls.
• Responding to internal and external queries, providing timely and professional communication.
• Assisting with mobile device and IT asset-related requests, including device locks and password queries.
• Maintaining departmental SharePoint records and documentation.
• Working collaboratively with colleagues across different departments to support operational targets and service delivery.
• Identifying opportunities to improve administrative processes, accuracy and efficiency.
• Supporting compliance with Health & Safety procedures and company standards.

What We're Looking For

We're looking for someone who enjoys working in a busy environment, takes pride in accuracy and is comfortable managing a variety of tasks and priorities.

You’ll ideally have:

• Previous experience in an administrative, warehouse or operational support environment.
• Excellent attention to detail and strong organisational skills.
• Good IT skills, including Microsoft Office, particularly Excel and Outlook.
• Confidence working with data, spreadsheets and business systems.
• Strong written and verbal communication skills.
• The ability to prioritise workloads and meet deadlines.
• A proactive, flexible approach and willingness to learn.
• The ability to work independently and collaboratively as part of a wider team.

It would be an advantage if you have:

• Experience within IT recycling, refurbishment or IT Asset Disposition (ITAD).
• Knowledge of stock control, inventory management or reconciliation processes.
• Experience supporting operational compliance, reporting or audit activities.

Don't worry if you haven't worked within IT recycling before. We're particularly interested in candidates who bring strong administrative skills, a positive attitude and a willingness to develop their knowledge.

Why Join Converge?

At Converge Technology Solutions UK, our people are at the heart of what we do.

We are committed to creating an environment where individuals feel supported, valued and empowered to contribute to our success.

Our values guide how we work together:

• Empowering Our People - Supporting our colleagues to grow, develop and succeed.
• Sustainability & Community at Heart - Making a positive difference through responsible and sustainable technology solutions.
• Customer-Centric Excellence - Delivering outstanding service and continually improving what we do.
• Partnerships Built on Trust - Building collaborative relationships that drive shared success.

This is a great opportunity to become part of a supportive team, gain exposure to different operational functions and contribute to a business where sustainability and continuous improvement really matter.

We reserve the right to close this advert early if we are in receipt of sufficient applications for this position.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.

To discuss any reasonable adjustment or request a paper based application form as an alternative, please contact People Operations on 08448 22 11 22 or alternatively email [e-mail]