IT Recycling Support

Converge Technology Solutions UK; Stafford; On-site; GBP 21,000 - 27,000; Full time

Job summary

Converge Technology Solutions UK is seeking an organised IT Recycling Support to join our Stafford operations. You will help maintain stock, asset and intake records and coordinate regulatory reporting, while supporting multiple teams to ensure service delivery.

The role focuses on admin, data handling and compliance within IT recycling, with opportunities to improve processes and learn across departments.

Qualifications

• Experience in administrative, warehouse or operational support environments.
• Excellent attention to detail and strong organisational skills.
• Good IT skills including MS Office (Excel, Outlook).
• Comfortable working with data, spreadsheets and business systems.
• Strong written and verbal communication and ability to prioritise.

Responsibilities

• Maintain accurate stock, asset, intake and inventory records across systems.
• Support daily waste reporting in line with DEFRA requirements.
• Coordinate returns, RMAs and supplier-related processes.
• Produce and maintain reports, spreadsheets and documentation.
• Assist with stock checks, audits and administrative controls.
• Respond to queries with timely, professional communication.
• Support mobile device and IT asset requests, incl. access/passwords.
• Maintain SharePoint records and documentation.
• Collaborate across departments to meet targets and service delivery.
• Identify opportunities to improve processes and efficiency.
• Support Health & Safety procedures and company standards.

Skills

Administrative skills

Attention to detail

IT literacy

Data handling

Communication skills

Tools

Excel

Outlook

SharePoint

Job description

IT Recycling Support

Location: Stafford, Staffordshire

Job Type: Full-time

Department: Operations – IT Recycling
Company: Converge Technology Solutions UK

Join Our Team at Converge Technology Solutions UK!

Are you highly organised, detail-oriented and looking for an opportunity to develop your career within a fast-paced operational environment?

We are looking for a proactive and enthusiastic IT Recycling Support team member to join our Operations team based at our Stafford headquarters.

This is a varied role where you will play an important part in supporting the day-to-day administration, coordination and compliance activities of our IT Recycling function, helping us deliver efficient, high-quality and sustainable technology services.

About the Role

Working closely with our IT Recycling, Production, Service & Repair, Warehouse and Commercial teams, you will provide essential administrative and operational support to ensure our processes run smoothly.

From maintaining accurate records and coordinating operational activities to supporting regulatory reporting and customer queries, you will help ensure we meet our service commitments and compliance requirements.

What You'll Be Doing

• Maintaining accurate stock, asset, intake and inventory records across our operational systems.

• Supporting daily waste reporting and ensuring information is accurately recorded in line with DEFRA requirements.

• Coordinating returns, RMAs and supplier-related processes.

• Producing and maintaining reports, spreadsheets and operational documentation.

• Supporting stock checks, process audits and administrative controls.

• Responding to internal and external queries, providing timely and professional communication.

• Assisting with mobile device and IT asset-related requests, including device locks and password queries.

• Maintaining departmental SharePoint records and documentation.

• Working collaboratively with colleagues across different departments to support operational targets and service delivery.

• Identifying opportunities to improve administrative processes, accuracy and efficiency.

• Supporting compliance with Health & Safety procedures and company standards.

What We're Looking For

We're looking for someone who enjoys working in a busy environment, takes pride in accuracy and is comfortable managing a variety of tasks and priorities.

You’ll ideally have:

• Previous experience in an administrative, warehouse or operational support environment.

• Excellent attention to detail and strong organisational skills.

• Good IT skills, including Microsoft Office, particularly Excel and Outlook.

• Confidence working with data, spreadsheets and business systems.

• Strong written and verbal communication skills.

• The ability to prioritise workloads and meet deadlines.

• A proactive, flexible approach and willingness to learn.

• The ability to work independently and collaboratively as part of a wider team.

It would be an advantage if you have:

• Experience within IT recycling, refurbishment or IT Asset Disposition (ITAD).

• Knowledge of stock control, inventory management or reconciliation processes.

• Experience supporting operational compliance, reporting or audit activities.

Don't worry if you haven't worked within IT recycling before. We're particularly interested in candidates who bring strong administrative skills, a positive attitude and a willingness to develop their knowledge.

Why Join Converge?

At Converge Technology Solutions UK, our people are at the heart of what we do.

We are committed to creating an environment where individuals feel supported, valued and empowered to contribute to our success.

Our values guide how we work together:

• Empowering Our People – Supporting our colleagues to grow, develop and succeed.

• Sustainability & Community at Heart – Making a positive difference through responsible and sustainable technology solutions.

• Customer-Centric Excellence – Delivering outstanding service and continually improving what we do.

• Partnerships Built on Trust – Building collaborative relationships that drive shared success.

This is a great opportunity to become part of a supportive team, gain exposure to different operational functions and contribute to a business where sustainability and continuous improvement really matter.

Ready to Join Us?

If you're organised, motivated and looking for a varied role where you can make a difference, we'd love to hear from you.