People Operations Support (Systems and Processes)

Converge Technology Solutions UK; Stafford; On-site; GBP 32,000 - 48,000; Full time

Job summary

Converge Technology Solutions UK is seeking a People Operations Support specialist in Stafford to optimise Dayforce HRIS and related People systems. You will transform data into insights, streamline processes and support HR technology initiatives to enhance the employee experience.

Based in Stafford, this role focuses on data-driven process improvements, reporting, and collaboration with the People Operations team to deliver measurable outcomes. Competitive benefits accompany the role.

Qualifications

• Strong analytical skills and attention to detail.
• Genuine interest in systems, technology and data.
• Experience using HR, payroll or workforce management systems.
• Proactive approach and willingness to learn.

Responsibilities

• Maintain and enhance Dayforce HRIS and People systems.
• Analyse People data to identify trends, opportunities and areas for improvement.
• Develop reports, dashboards and meaningful workforce insights.
• Support system upgrades, testing and continuous improvement activities.
• Review employee lifecycle processes and recommend smarter, more automated ways of working.
• Map and document People processes to support operational excellence.
• Ensure data integrity, compliance and high-quality employee records.
• Collaborate with managers to improve the employee experience through effective systems and processes.

Skills

Analytical skills

Data mindset

Process improvement

HR data systems

Tools

Dayforce HRIS

Spreadsheets

Job description

People Operations Support (Systems and Processes)

Stafford ST18 9AA, UK

Job Description

Posted Wednesday 26 August 2026 at 00:00

Converge Technology Solutions UK: A Commitment to Inclusivity, Innovation, and Sustainability

Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility.

Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities.

Inclusivity and Support: We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles.

Nurturing Diversity: Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive.

Sustainable Practices: Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.

People Operations Support (Systems & Processes)

Location: Stone HQ, Stafford

Department: People Operations

Salary: Competitive + Benefits

Love data? Obsessed with improving processes? Curious about how systems can transform the employee experience?

At Converge Technology Solutions, we're looking for a People Operations Support professional who sees beyond administration and wants to use data, technology and process improvement to make a real impact. This role supports the development and optimisation of our People systems and processes, with Dayforce HRIS at the heart of our People technology landscape.

We are looking for someone who is naturally inquisitive, enjoys solving problems, and can spot opportunities to improve the way things work. If you find yourself asking "Why do we do it this way?" and "How can technology make this better?", we'd love to hear from you.

What you'll be doing

You’ll play a key role in ensuring our People data, systems and processes are accurate, efficient and deliver meaningful insights to support business decisions.

You’ll be:

• Maintaining and enhancing our Dayforce HRIS and People systems.
• Analysing People data to identify trends, opportunities and areas for improvement.
• Developing reports, dashboards and meaningful workforce insights.
• Supporting system upgrades, testing and continuous improvement activities.
• Reviewing employee lifecycle processes and recommending smarter, more automated ways of working.
• Mapping and documenting People processes to support operational excellence.
• Ensuring data integrity, compliance and high-quality employee records.
• Working closely with managers and colleagues to improve the employee experience through effective systems and processes.

What we're looking for

We're more interested in your mindset than your job title.

You might currently work in:

• HR Administration
• HR Systems
• People Operations
• Payroll
• Data Administration
• Business Support
• Process Improvement
• Business Analysis

You’ll stand out if you have:

• A genuine interest in systems, technology and data
• Strong analytical skills and attention to detail
• An enquiring mind that challenges existing processes
• Experience using HR, payroll or workforce management systems
• Confidence working with reports, spreadsheets and data sets
• A passion for process improvement and finding smarter ways of working
• The ability to handle confidential information with professionalism and integrity
• A proactive approach and desire to continuously learn and develop.

This is an exciting opportunity to build a career at the intersection of People, Data and Technology.

You’ll join a supportive People Operations team where you'll have the opportunity to:

• Influence how People data is used across the business.
• Help shape and improve HR processes.
• Develop expertise in Dayforce HRIS.
• Gain exposure to predictive people analytics and reporting.
• Contribute to projects that directly improve the employee experience.
• Grow your career in a people-first organisation driven by Integrity, Unity, Commitment and Excellence.

The ideal candidate

We're looking for someone who:

"Loves turning data into insight, enjoys solving process problems, is curious enough to ask better questions, and wants to help modernise the way People Operations works."

If that sounds like you, we'd love to hear from you.

We reserve the right to close this advert early if we are in receipt of sufficient applications for this position.

This document contains content generated with the assistance of AI. All outputs have been reviewed and validated by the author.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.