IT Projects Administrator

Flotek; Pencoed, St Asaph; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Staff Share Equity Scheme - your piece

Birthday off

21 Days Holiday increasing to 25 with

Birthday off

Job summary

Flotek is seeking a Projects Administrator to join our growing team. Based in Pencoed or the St Asaph office, you will support engineers to ensure smooth delivery of installations from start to finish.

You'll coordinate stock, manage documentation, and schedule engineers' diaries while communicating with internal and external stakeholders. The role offers clear progression in a fast-paced MSP environment within the UK.

Qualifications

• Highly accurate individual with a keen eye for detail in a fast-paced environment.
• Proven ability to support engineers to ensure smooth delivery of installations from start to finish.
• Strong communication with internal and external stakeholders is essential.
• Experience coordinating stock and documentation and scheduling engineers' diaries.
• Comfortable working in a growing MSP environment with opportunities to learn and progress.

Responsibilities

• Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects.
• Answering incoming calls to the Projects queue and directing inquiries appropriately.
• Managing all incoming and outgoing stock and coordinating deliveries.
• Coordinating engineer documentation – permits, job packs and completion photos.
• Scheduling engineers' diaries and allocating resources across projects.
• Working with Billing/Finance to meet invoicing deadlines and ensure documentation accuracy.

Skills

MS Excel

CRM/PSA software

Stock management

IT/telecoms experience

Job description

Job Title: Projects Administrator

Location: Based in Pencoed or we are open to candidates working at our St Asaph office

Salary: £28,000 per annum

Job Type: Full-time, Permanent

Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects administrator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs.

About Flotek:

Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do.

About The Role:

We're looking for a highly accurate individual with a keen eye for detail who enjoys a fast pace of work. You will play a key role in supporting our Engineers ensuring the smooth delivery of installations from start to finish. Excellent communication is essential as you'll need to communicate with internal and external stakeholders. You'll also be responsible for coordinating stock and documentation as well as managing engineers' diaries to schedule installations.

Day-to-day activities include:

• Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects
• Answering incoming calls to the Projects queue
• Managing all incoming and outgoing stock
• Coordinating engineer documentation - permits, job packs and completion photos
• Scheduling engineers' diaries and allocating resources across projects
• Working closely with the Billing and Finance team to meet strict invoicing deadlines and ensure all financial documentation is accurate and submitted on time
• Scheduling deliveries and site access for Engineering
• Providing day-to-day administrative support to the Projects Team Managers

Skills / Experience:

• Microsoft office including Excel - knowledge of analysing data and Excel functions
• Previous use of CRM/PSA software
• Experience in a similar role within the data cabling, IT or telecoms industry (preferred)
• Stock management

Benefits:

• Opportunities for professional growth and development.
• Staff Share Equity Scheme - your piece of the "Purple Pie"
• 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays)
• Your birthday off

Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.

Candidates with the experience or relevant job titles of; IT Project Operations Administrator, MSP Projects & Logistics Administrator, IT Project Coordinator, MSP Project Coordinator may also be considered for this role