IT Projects Administrator

Flotek; Bridgend; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Staff Share Equity Scheme

Birthday off

Job summary

Flotek is seeking a driven Projects Administrator to support engineers in delivering installations from start to finish. Based in Pencoed or at our St Asaph office, you will coordinate stock, schedules and documentation with strong communication across stakeholders.

You will raise purchase orders, manage stock, and liaise with the Billing team to ensure timely invoicing and accurate financial papers. Prior data cabling/IT or telecoms experience is beneficial.

Qualifications

• Microsoft Excel proficiency with data analysis.
• Experience using CRM/PSA software to manage projects and orders.
• Stock management experience within IT/telecoms or data cabling environments.

Responsibilities

• Raise and manage purchase orders and track stock to projects.
• Answer calls to the Projects queue and coordinate engineer calendars.
• Manage incoming/outgoing stock and engineer documentation (permits, job packs, photos).
• Schedule engineers' diaries and allocate resources across projects.
• Collaborate with Billing/Finance to meet invoicing deadlines and ensure accurate docs.

Skills

Excel

Stock management

Communication

Tools

CRM/PSA software

Job description

Job Title: Projects Administrator

Location: Based in Pencoed or we are open to candidates working at our St Asaph office

Salary: £28,000 per annum

Job Type: Full-time, Permanent

Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects administrator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs.

About Flotek:

Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do.

About The Role:

We're looking for a highly accurate individual with a keen eye for detail who enjoys a fast pace of work. You will play a key role in supporting our Engineers ensuring the smooth delivery of installations from start to finish. Excellent communication is essential as you'll need to communicate with internal and external stakeholders. You'll also be responsible for coordinating stock and documentation as well as managing engineers' diaries to schedule installations.

Day-to-day activities include:

• Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects
• Answering incoming calls to the Projects queue
• Managing all incoming and outgoing stock
• Coordinating engineer documentation - permits, job packs and completion photos
• Scheduling engineers' diaries and allocating resources across projects
• Working closely with the Billing and Finance team to meet strict invoicing deadlines and ensure all financial documentation is accurate and submitted on time
• Scheduling deliveries and site access for Engineering
• Providing day-to-day administrative support to the Projects Team Managers

Skills / Experience:

• Microsoft office including Excel - knowledge of analysing data and Excel functions
• Previous use of CRM/PSA software
• Experience in a similar role within the data cabling, IT or telecoms industry (preferred)
• Stock management

Benefits:

• Opportunities for professional growth and development.
• Staff Share Equity Scheme - your piece of the "Purple Pie"
• 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays)
• Your birthday offDue to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.

Candidates with the experience or relevant job titles of; IT Project Operations Administrator, MSP Projects & Logistics Administrator, IT Project Coordinator, MSP Project Coordinator may also be considered for this role