IT Operations Engineer — Remote, Azure & Automation

Brand Partnership Group; City Of London; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Accelerator Bonus

Company Sick Pay

Life Assurance

Aviva Pension

PerkBox discounts

Samsung and HP discounts

Job summary

Brand Partnership Group is looking for a second-line IT Operations Engineer to join the Central Support IT Operations team in London. You will handle escalated IT issues, own day-to-day Microsoft 365 and identity management, and keep devices secure across Autopilot and Intune.

You’ll work 2 days on-site and 3 days remote, with a permanent, full-time role and a 37.5-hour week. Salary up to £31,000 plus Accelerator Bonus, with pension, life assurance and other perks.

Qualifications

• Hands-on experience in second-line IT support or IT operations.
• Working knowledge of Microsoft 365, Entra ID, Intune and Windows 11.
• PowerShell skills are highly desirable for day-to-day automation.
• Root-cause problem solving, initiative and understanding of ITIL.
• Clear communication and patience with non-technical users.

Responsibilities

• Solve escalated IT issues: find root causes, update users and cover the service desk when needed.
• Manage identity and Microsoft 365: joiners, movers, leavers, licences, MFA and access reviews.
• Keep devices running securely: manage Windows/mobile devices with Intune and Autopilot.
• Automate and improve: use PowerShell to simplify repetitive work and contribute to rollouts.
• Support security and resilience: respond to alerts and assist with audit evidence.
• Share knowledge and grow: maintain runbooks and help colleagues develop their skills.

Skills

Microsoft 365

Entra ID

Intune

PowerShell

Windows 11

ITIL

Tools

Intune

Autopilot

Job description

Brand Partnership Group is looking for a second-line IT Operations Engineer to join the Central Support IT Operations team in London. You will handle escalated IT issues, own day-to-day Microsoft 365 and identity management, and keep devices secure across Autopilot and Intune.

You’ll work 2 days on-site and 3 days remote, with a permanent, full-time role and a 37.5-hour week. Salary up to £31,000 plus Accelerator Bonus, with pension, life assurance and other perks.