IT Operations Coordinator – Hybrid, Growth Path

Pearson Carter Limited; Greater London; Hybrid; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Hybrid working

Central London office (2 days)

Career progression

Job summary

Pearson Carter Limited is seeking an IT Coordinator in Central London. The role focuses on day-to-day IT operations, coordinating external suppliers and improving technology services. The candidate will ensure staff have the systems, equipment and support needed to work effectively.

Hybrid role with 2 days in the Central London office. The position allows involvement in broader IT improvements and career progression within the IT function.

Qualifications

• Experience with Microsoft 365 and SharePoint Online.
• Understanding of ITIL principles and IT service management processes.
• Familiarity with IT asset tracking and hardware management.
• Confident communicating with staff, suppliers and external providers.
• Highly organised with ability to manage multiple tasks.

Responsibilities

• Oversee day-to-day administration of Microsoft 365 and SharePoint Online.
• Liaise with third-party IT suppliers, coordinating service requests and escalating issues.
• Keep IT equipment records up to date and assist with purchasing hardware.
• Manage onboarding/offboarding IT processes including accounts and access rights.
• Provide technical assistance and training on internal systems.
• Maintain IT procedures, user guides and technical documentation.
• Assist with information security and IT compliance.

Skills

Microsoft 365

SharePoint Online

ITIL

IT asset tracking

Hardware management

User administration

Communication

Organisation

Job description

Pearson Carter Limited is seeking an IT Coordinator in Central London. The role focuses on day-to-day IT operations, coordinating external suppliers and improving technology services. The candidate will ensure staff have the systems, equipment and support needed to work effectively.

Hybrid role with 2 days in the Central London office. The position allows involvement in broader IT improvements and career progression within the IT function.