IT Coordinator: Microsoft 365 & SharePoint (Hybrid)

Pearson Carter Limited; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

Pearson Carter Limited is recruiting an IT Coordinator to join a forward-thinking team. The role is hybrid, with two days per week in the London office (WC2N 5NG), and focuses on Microsoft 365, SharePoint and IT asset management. You will support and secure IT systems, train staff and work with external providers to ensure reliable service.

You'll contribute to IT governance, policy updates and ongoing project delivery, helping the organisation maintain robust, compliant technology operations.

Qualifications

• Strong experience with Microsoft 365 and SharePoint.
• Experience in IT support plus SharePoint administration and asset management.
• Exposure to working with external IT providers and suppliers.

Responsibilities

• Support and maintain the College's IT infrastructure and non-Dynamics 365 systems, including Microsoft 365 and SharePoint.
• Liaise with the outsourced IT provider, reviewing support tickets and escalating issues where required.
• Manage and maintain the IT Asset Register, including equipment procurement and allocation.
• Support employee onboarding and offboarding processes, ensuring equipment and access are managed effectively.
• Maintain and update IT policies and procedures, ensuring strong information security, governance and compliance.
• Support the configuration and customisation of Microsoft 365 and SharePoint environments.
• Deliver IT training sessions to staff and create supporting training materials.
• Work with internal stakeholders and external suppliers to support successful IT project delivery.
• Contribute to improving IT processes, reducing risk and maintaining a secure IT environment.

Skills

Microsoft 365

SharePoint

ITIL

Asset management

Security governance

Training staff

Vendor liaison

Communication

IT support

Job description

Pearson Carter Limited is recruiting an IT Coordinator to join a forward-thinking team. The role is hybrid, with two days per week in the London office (WC2N 5NG), and focuses on Microsoft 365, SharePoint and IT asset management. You will support and secure IT systems, train staff and work with external providers to ensure reliable service.

You'll contribute to IT governance, policy updates and ongoing project delivery, helping the organisation maintain robust, compliant technology operations.