IT Coordinator – £35,275 Rising To £42,702

Pearson Carter; Greater London; Hybrid; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Hybrid working

Central London office (2 days)

Career progression

Job summary

Pearson Carter Limited is seeking an IT Coordinator in Central London. The role focuses on day-to-day IT operations, coordinating external suppliers and improving technology services. The candidate will ensure staff have the systems, equipment and support needed to work effectively.

Hybrid role with 2 days in the Central London office. The position allows involvement in broader IT improvements and career progression within the IT function.

Qualifications

• Experience with Microsoft 365 and SharePoint Online.
• Understanding of ITIL principles and IT service management processes.
• Familiarity with IT asset tracking and hardware management.
• Confident communicating with staff, suppliers and external providers.
• Highly organised with ability to manage multiple tasks.

Responsibilities

• Oversee day-to-day administration of Microsoft 365 and SharePoint Online.
• Liaise with third-party IT suppliers, coordinating service requests and escalating issues.
• Keep IT equipment records up to date and assist with purchasing hardware.
• Manage onboarding/offboarding IT processes including accounts and access rights.
• Provide technical assistance and training on internal systems.
• Maintain IT procedures, user guides and technical documentation.
• Assist with information security and IT compliance.

Skills

Microsoft 365

SharePoint Online

ITIL

IT asset tracking

Hardware management

User administration

Communication

Organisation

Job description

IT Coordinator – £35,275 Rising to £42,702

Location: Central London
Salary: £35,275, rising to £42,702
Working Pattern: Hybrid – 2 days per week in the office
Job Type: Permanent, Full-Time

The Role

Pearson Carter are currently working with a respected professional organisation who are looking to recruit an IT Coordinator to strengthen their internal IT function.

This is an excellent opportunity for someone with experience in IT Support or IT Administration who is ready to step into a broader position, taking ownership of day-to-day IT operations, coordinating external suppliers and helping improve the organisation's technology services.

You will play an important role in ensuring staff have the systems, equipment and technical support they need to work effectively.

Key Responsibilities

• Oversee the day-to-day administration of Microsoft 365 and SharePoint Online.
• Liaise with third-party IT suppliers, coordinating service requests and escalating technical issues where necessary.
• Keep IT equipment records up to date and assist with purchasing and allocating hardware.
• Manage IT processes for new starters and leavers, including accounts, permissions and access rights.
• Deliver technical assistance to employees, alongside training and guidance on internal systems.
• Maintain IT procedures, user guides and technical documentation.
• Assist with information security, IT compliance and wider technology improvement projects.

About You

• Previous experience in an IT Support, IT Administrator or IT Coordinator position.
• Good working knowledge of Microsoft 365 and SharePoint Online.
• Understanding of ITIL principles and IT service management processes.
• Familiarity with IT asset tracking, hardware management and user administration.
• Confident communicating with employees, suppliers and external service providers.
• Highly organised with the ability to manage multiple tasks and competing priorities.

What's on Offer?

• Starting salary of £35,275, with the opportunity to progress to £42,702.
• Hybrid working, requiring just two days per week in the Central London office.
• Opportunity to develop your technical and operational responsibilities.
• A supportive working environment within an established professional organisation.
• Long-term career progression within the IT function.