Hybrid IT Project Support Analyst | Path to IT Manager

Cole Connections Ltd; Greater London; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Private healthcare

Company pension

Life assurance

23 days annual leave

Job summary

Cole Connections Ltd is seeking an IT Project Support Analyst in London. The role focuses on coordinating IT projects, systems implementations and technology improvements across an international business, reporting to the Global IT Director.

With 2+ years of relevant experience, you will support recruitment systems (Bullhorn desirable) and drive process improvements, while developing a clear pathway toward IT management within 3–5 years. Hybrid work with Fridays from home.

Qualifications

• Two years' relevant experience, preferably in recruitment IT
• Experience supporting IT systems, projects, or technology-related operations
• Knowledge of recruitment CRM/ATS systems (Bullhorn preferred)
• Excellent organisational skills and ability to meet deadlines
• Strong written and verbal communication and proactive attitude

Responsibilities

• Coordinate IT projects and system implementations from planning to completion
• Collaborate with internal teams, stakeholders and external suppliers to keep projects on track
• Maintain project plans, timelines, and progress reports
• Monitor deadlines and proactively resolve issues
• Support system testing, rollout, training and process improvements
• Maintain accurate IT records and documentation
• Coordinate onboarding/offboarding, equipment and access requests
• Provide initial IT support and liaise with external providers to resolve issues
• Identify opportunities to improve processes and practices

Skills

IT project support

IT systems experience

Recruitment CRM/Bullhorn

Organisational skills

Communication skills

Tools

Bullhorn

Job description

Cole Connections Ltd is seeking an IT Project Support Analyst in London. The role focuses on coordinating IT projects, systems implementations and technology improvements across an international business, reporting to the Global IT Director.

With 2+ years of relevant experience, you will support recruitment systems (Bullhorn desirable) and drive process improvements, while developing a clear pathway toward IT management within 3–5 years. Hybrid work with Fridays from home.