IT Operations & Automation Leader (Hybrid)

Onebright Ltd; York and North Yorkshire; On-site; GBP 85,000 - 120,000; Full time

Benefits offered by this job

26 days holiday

Employee assistance program

Pension with Royal London

Continuous Professional Development

Cash plan for health

Rewards gateway

Hybrid working option

L&D platform access

Refer Friends & Colleagues bonus

Job summary

Onebright Ltd in York is seeking an experienced IT Operations leader who blends technical excellence with strategic thinking to shape our technology landscape. You’ll lead the IT Operations team, manage complex projects, and drive improvements across our Microsoft cloud estate while delivering measurable service metrics.

You’ll champion automation and AI, own budgets and supplier relationships, and ensure security and compliance in line with ISO 27001, helping the business scale safely in the UK.

Qualifications

• Hands-on ownership of a Microsoft cloud estate, including architecture, complex change, scripting, automation and integration.
• Proven experience leading an IT Operations, Infrastructure or Technical Services function.
• Strong service and project-management practice across incident, problem, change, release, configuration, transition and continual improvement.
• Proven track record of security, risk, resilience and compliance controls aligned to ISO 27001 and Cyber Essentials Plus in the context of an IT Operations Microsoft 365 estate.
• Budget, hardware/technology procurement, licensing, supplier negotiation and contract-management experience for an IT Operations-owned estate.
• Collaborative leadership and sound judgement across functional boundaries, with the ability to influence executives, explain trade-offs and lead complex escalations.
• Experience governing automation and AI within an IT Operations scope, including tool selection, validation, information protection, maintainability and measurable benefit.

Responsibilities

• Drive automation and integration across IT Operations using PowerShell, Graphs and REST APIs.
• Lead and develop the IT Operations team and manage complex projects and escalations.
• Establish service metrics covering performance, capacity, quality, customer experience and continual improvement.
• Own operational budgets, licensing, hardware procurement and supplier relationships for the IT Operations estate.

Skills

IT Operations leadership

Microsoft 365 estate

Automation & AI

Budget management

Security & ISO27001

Vendor & contract management

Tools

PowerShell

Microsoft Graph

REST APIs

Automation tooling

Job description

Onebright Ltd in York is seeking an experienced IT Operations leader who blends technical excellence with strategic thinking to shape our technology landscape. You’ll lead the IT Operations team, manage complex projects, and drive improvements across our Microsoft cloud estate while delivering measurable service metrics.

You’ll champion automation and AI, own budgets and supplier relationships, and ensure security and compliance in line with ISO 27001, helping the business scale safely in the UK.