IT Operations Manager

Technify Talent; Reading; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Technify Talent is looking for an experienced Operational Technology Manager for a hybrid position in Reading. This role requires strong leadership in IT operations, overseeing infrastructure, cloud technologies, and cybersecurity for customer-facing services.

The right candidate will have a proven history of managing technical teams and will play a crucial role in shaping the strategic direction of the IT function, ensuring the delivery and security of critical services. If you seek a significant career opportunity with leadership responsibilities, apply today.

Qualifications

• Significant experience in an Operational Technology or IT leadership role.
• Track record managing technical teams in critical customer-facing environments.
• Strong grounding in infrastructure, networking, and cloud platforms.

Responsibilities

• Set the strategic direction for Operational Technology aligned with business needs.
• Lead and grow a team focused on infrastructure and operational services.
• Own performance and resilience of servers and networking.
• Manage budgets and forecasting for IT operations.

Skills

Operational Technology leadership

Infrastructure knowledge

Cloud platforms

Cybersecurity

Stakeholder management

Tools

Microsoft 365

Azure

AWS

Job description

Operational Technology Manager / IT Operations Manager

Location: Hybrid - Reading

Our client is a well-established business operating across complex, customer-facing environments where uptime, security, and service reliability are non negotiable. They're looking for an experienced IT Operations Manager to take senior ownership of their Operational Technology function.

This is a hands‑on leadership role combining strategic oversight with deep technical credibility, you'll be the go‑to authority for infrastructure, cloud, cybersecurity, and operational support across both internal platforms and high‑profile customer deployments.

What you'll be doing:

• Setting the strategic direction for Operational Technology, aligned to business and customer priorities
• Leading, developing, and growing a team responsible for infrastructure, support, and deployed operational services
• Owning the performance and resilience of servers, networking, virtualisation, Microsoft 365, Azure, and endpoint management
• Leading the response to major incidents and service-impacting issues
• Defining and delivering cloud strategy (Azure/AWS), including on‑prem to cloud migrations
• Owning the IT security posture: vulnerability management, incident response, ISO 27001 compliance, identity and access management
• Overseeing service delivery and stakeholder assurance for critical, live customer environments
• Managing third‑party vendors and supplier performance
• Defining disaster recovery, backup, and business continuity strategies, including regular resilience testing
• Managing budgets and forecasting for the OT function

What we're looking for:

• Significant experience in an Operational Technology, IT leadership, or senior technical management role
• A track record leading technical teams in operationally critical, customer‑facing, or high‑availability environments
• Strong technical grounding across infrastructure, networking, virtualisation, cloud platforms, and endpoint management
• Solid cybersecurity knowledge, ideally with ISO 27001 experience
• Experience with Microsoft 365, Entra ID, and endpoint management
• Strong stakeholder management and the credibility to influence at a senior level

This is a fantastic opportunity for a technically credible IT leader to take real ownership of a business‑critical function, with genuine influence over strategy, investment, and direction.

Apply now or get in touch for a confidential conversation.