IT Manager

Newson Clinic; West Midlands Combined Authority; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider is looking for an experienced IT Manager to oversee IT operations and ensure alignment with business goals. You will lead infrastructure management, negotiate with vendors, and drive IT projects to completion. This position offers a competitive salary, flexible working options, and a wide range of benefits including paid leave and a pension scheme.

Benefits

33 days paid annual leave

Paid sick leave

Generous pension scheme

Employee Assistance Programme (EAP)

Paid study leave

Learning and development opportunities

Retail discount and cashback scheme

Qualifications

• Proven experience in IT management or senior IT roles.
• Strong experience in coordinating IT projects from start to finish.
• Excellent negotiation and supplier management skills.

Responsibilities

• Lead and manage the IT infrastructure ensuring security and performance.
• Coordinate IT solutions that meet business needs.
• Manage IT projects from planning to delivery.

Skills

IT management

Project management

Negotiation

Team leadership

Problem-solving

Organizational skills

Education

Bachelor's degree in Information Technology or Computer Science

Professional certifications (e.g., ITIL, PMP)

Tools

IT infrastructure management tools

Cloud services

Security systems

Job description

Our Vision

Improving the health, wellbeing and lives of all our patients

Our Mission

Our vision will be achieved by us continuing to listen, educate, empower and enable our users to have choice and control over their health and wellbeing they are at the heart of everything we do.

Our approach is inclusive, innovative and informed by the latest scientific knowledge and research, as well as using our clinical expertise and experience to deliver the best personalised information and knowledge.

We are leading the way in research and education; we ensure women are informed and supported with the best advice and information when managing hormonal changes.

Our individualised approach ensures the optimal treatment options are available and our patients are central to all decision-making processes.

Position

We are seeking an experienced IT Manager to lead and coordinate our IT infrastructure and systems.

This is a hands-on leadership role, requiring a balance of technical expertise, project management, supplier negotiation, and business-focused IT strategy.

You will oversee IT operations, drive projects from initiation to completion, and ensure our technology environment aligns with business goals.

Requirements

• Lead and manage the IT infrastructure, ensuring high availability, security, and performance of all systems and networks.
• Coordinate and liaise with internal teams and external suppliers to deliver IT solutions that meet business needs.
• Manage IT projects end-to-end, from planning and budgeting to execution, monitoring, and delivery.
• Negotiate contracts and manage relationships with technology vendors, service providers, and partners.
• Provide hands-on support where necessary, including system configuration, troubleshooting, and implementation of new technologies.
• Develop, implement, and maintain IT policies, procedures, and best practices.
• Monitor IT budgets, procurement, and resource allocation to maximize efficiency and value.
• Ensure compliance with data protection regulations, IT security standards, and internal policies.
• Mentor, guide, and lead IT team members to develop skills and ensure effective team performance.
  
  

The above list of responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

• Proven experience in IT management or senior IT roles, ideally within a medium to large organization.
• Strong experience in coordinating IT projects from start to finish.
• Excellent negotiation and supplier management skills.
• Hands-on experience with IT infrastructure, including networks, servers, cloud services, and security systems.
• Ability to translate business needs into effective IT solutions.
• Strong leadership, team management, and interpersonal skills.
• Excellent problem-solving, organizational, and project management capabilities.
• Knowledge of IT compliance, cybersecurity, and regulatory requirements.
  
  

Qualifications

• Bachelors degree in information technology, Computer Science, or a related field (or equivalent experience).
• Professional certifications (e.g., ITIL, PMP, Microsoft, Cisco) are advantageous.
  
  

Other Information

Job Title

IT Manager

Reporting To

Commercial and Operations Director

Contracted Hours

37.5 hours per week to be performed 09:00 - 17:00 Monday to Friday

Location

Based at our Head Office in the centre of Stratford-upon-Avon, with the opportunity to work up to two days per week remotely on a hybrid basis.

Salary Band

Competitive based on experience

DBS Check Required

Yes

In addition to a competitive salary, we offer a wide range of benefits including:

• 33 days paid annual leave (pro rata) in each holiday year, including Bank and Public Holidays entitlement
• Additional annual leave purchasing scheme
• Paid sick leave
• Contractual family leave
• A generous contributory pension scheme
• Free Employee Assistance Programme (EAP)
• Paid study leave
• Opportunities for learning and development
• Discounted staff medical appointments
• Discounted diagnostic services
• Access to balance + app
• Retail discount and cashback scheme
• Additional benefits via Benefex including, but not limited to, gym discounts, technology vouchers, dental insurance and healthcare cash plan and private medical insurance.
  
  

Further Information

For more information regarding this opportunity, please contact:

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