IT Manager

Vectis Recruitment; Alfreton CP; On-site; GBP 45,000 - 65,000; Full time

Job summary

Vectis Recruitment is seeking an IT Site Manager for a leading manufacturer. You will provide first- and second-line IT support to office and production staff, maintain IT infrastructure and ensure reliable technology across daily operations.

The role includes system upgrades, ERP familiarity, security, backups, and leading IT projects to meet business objectives. You will liaise with suppliers and document processes to support ongoing operations.

Qualifications

• > Proven experience as an IT professional in fast-paced environments (manufacturing, distribution, engineering).
• > Experience leading IT projects from conception to completion.
• > Knowledge of ERP systems and IT infrastructure concepts.
• > Strong troubleshooting and problem-solving abilities.
• > Excellent communication and customer service skills.

Responsibilities

• > Provide first- and second-line IT support to office and production staff.
• > Install, configure, and maintain desktops, laptops, printers, mobile devices and peripherals.
• > Diagnose and resolve hardware, software, and network issues.
• > Manage user accounts, permissions and security.
• > Develop and implement IT strategies aligned with business goals.
• > Manage and maintain IT infrastructure, including servers, networks, hardware, and software.
• > Lead IT projects including upgrades, migrations, and new technology implementations.
• > Monitor backups, antivirus and system performance for business continuity.
• > Maintain documentation of systems, procedures and support requests.
• > Liaise with third-party suppliers and service providers as required.
• > Ensure IT systems comply with security policies and best practices.

Skills

IT support

Network troubleshooting

Project management

ERP systems

Technical documentation

Communication

Customer service

Independent working

Tools

ERP systems

Job description

Following company expansion and growth, a leading manufacturer has a new vacancy for an IT Site Manager to join the team. An experienced IT professional, you will be responsible for providing technical support, maintaining IT systems & infrastructure and ensuring manufacturing and office teams have reliable technology to support daily operations.

The Role

• Provide first- and second-line IT support to office and production staff.
• Install, configure, and maintain desktops, laptops, printers, mobile devices and peripheral equipment.
• Diagnose and resolve hardware, software, and network issues.
• Manage user accounts, permissions and security.
• Develop and implement IT strategies aligned with business goals.
• Manage and maintain IT infrastructure, including servers, networks, hardware, and software.
• Lead IT projects, including system upgrades, migrations, and new technology implementations.
• Monitor backups, antivirus and system performance to ensure business continuity.
• Maintain accurate documentation of systems, procedures, and support requests.
• Liaise with third-party suppliers and service providers when required.
• Ensure IT systems comply with company security policies and best practices.

The Person

• Proven experience as an IT professional gained in a fast-paced environment (manufacturing, distribution, engineering, etc).
• Experience in managing IT projects from conception to completion.
• Knowledge of ERP systems.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service abilities.
• Ability to prioritise workload and work independently