IT Infrastructure & Security Analyst (Onsite, Bonus Eligible)

The One Group; South Cambridgeshire; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

The One Group in the United Kingdom is recruiting for an IT support and infrastructure role based in Haverhill. The position focuses on maintaining core IT infrastructure, servers, networking, cloud services and end-user technology, with opportunities to work on business applications and external supplier coordination.

The role requires prior IT support experience, strong Microsoft and networking knowledge, and the ability to own and drive incident resolution and infrastructure upgrade projects

Qualifications

• Experience across IT support and some experience providing infrastructure support.
• Good Microsoft knowledge including Windows Server, Active Directory, Microsoft 365 and Entra ID.
• Understanding of networking including TCP/IP, DNS, DHCP, VPNs and VLANs.
• Experience with VMware and/or Hyper-V.
• Good troubleshooting skills across hardware, software and infrastructure.
• Full right to work in the UK.
• Able to commute to Haverhill 4-5 days a week.

Responsibilities

• Support and maintain our sites core IT infrastructure, including servers, networking, cloud services and end-user technology.
• Provide technical support for important business applications and work with external suppliers where required.
• Take ownership of more complex incidents and investigate recurring technical problems.
• Get involved in infrastructure upgrades, application deployments, security improvements and cloud projects.
• Help ensure systems are appropriately patched, backed up, monitored and protected.
• Maintain the technical documentation and controls required within a regulated environment.

Skills

IT support

Networking

Active Directory

Windows Server

Microsoft 365

Entra ID

Troubleshooting

Right to work UK

Commute to Haverhill

Tools

VMware

Hyper-V

Job description

The One Group in the United Kingdom is recruiting for an IT support and infrastructure role based in Haverhill. The position focuses on maintaining core IT infrastructure, servers, networking, cloud services and end-user technology, with opportunities to work on business applications and external supplier coordination.

The role requires prior IT support experience, strong Microsoft and networking knowledge, and the ability to own and drive incident resolution and infrastructure upgrade projects