IT System Analyst

The One Group; Haverhill; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

The One Group is seeking an IT System Analyst for our Haverhill site to support the technology behind a busy operation across infrastructure, applications, security and improvement projects.

This role suits someone with a solid IT support or infrastructure background who wants greater technical ownership and exposure within a growing business. You will work across servers, Microsoft technologies, networking and business systems, with involvement in upgrades and cloud projects.

Qualifications

• Solid foundation in IT support or infrastructure with ownership mindset.
• Experience with Windows Server, AD, and Microsoft 365 environments.
• Understanding of networking basics and cloud/service concepts.
• Comfortable working across infrastructure and business applications.

Responsibilities

• Support and maintain the site's IT infrastructure including servers and networking.
• Provide technical support for business applications and coordinate with suppliers.
• Take ownership of complex incidents and investigate recurring issues.
• Participate in infrastructure upgrades, deployments and security improvements.
• Ensure systems are patched, backed up, monitored and protected.
• Maintain technical documentation and governance within a regulated environment.

Skills

IT Support

Infrastructure

Windows Server

Active Directory

Microsoft 365 / Entra ID

Networking basics

VMware

Hyper-V

Tools

VMware

Hyper-V

Job description

IT System Analyst

Haverhill (4-5 days onsite)

c£40k + Bonus Scheme

A broad Internal IT role where you can get involved in far more than day-to-day support.

If you enjoy being the person who gets involved with a bit of everything, this could be a great next move. You'll support the technology behind a busy operational site, working across infrastructure, business applications, security and improvement projects rather than being restricted to one particular area of IT.

It's particularly suited to someone who has built a good foundation in IT support or infrastructure and now wants greater technical ownership and exposure with a business that has exciting growth plans.

Role Style & Setup

There's plenty of variety. Alongside resolving more complex technical issues, you'll work on servers, Microsoft technologies, networking and business systems, while getting involved in upgrades and wider infrastructure projects.

Key Responsibilities

• Support and maintain the site's core IT infrastructure, including servers, networking, cloud services and end-user technology
• Provide technical support for important business applications and work with external suppliers where required
• Take ownership of more complex incidents and investigate recurring technical problems
• Get involved in infrastructure upgrades, application deployments, security improvements and cloud projects
• Help ensure systems are appropriately patched, backed up, monitored and protected
• Maintain the technical documentation and controls required within a regulated environment

Skills & Experience Required

• Previous experience across IT Support and some experience providing infrastructure support
• Good Microsoft knowledge including Windows Server, Active Directory, Microsoft 365 and Entra ID
• Understanding of networking including TCP/IP, DNS, DHCP, VPNs and VLANs
• Experience with VMware and/or Hyper-V
• Good troubleshooting skills across hardware, software and infrastructure
• Full right to work in the UK
• Able to commute to Haverhill 4-5 days a week

For more information and a full job description, please contact Andy Clarke at The One Group