IT Infrastructure Operations Lead – UK & Ireland (Hybrid)

Haier Europe

England

Hybrid

GBP 65,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Salary DOE
Car/Car Allowance
Bonus
Pension Contribution
Life Cover
25 Days Holiday (+ bank holidays)
Employee Assistance Program
Training support schemes
Product discounts

Job summary

Haier Europe oversees IT infrastructure operations for the UK & Ireland and supports wider European projects. The role focuses on local operational management, leading the IT support team, ensuring service continuity, and adherence to European standards.

The IT Infrastructure Operations Manager will manage multisite support, budgets, suppliers, and contracts, with extensive Server/Network and VOIP/ACD experience. Travel across UK & Ireland and Europe is required.

Qualifications

  • Proven experience in IT operations management across multiple sites.
  • Experience with budget and supplier management.
  • Strong contract negotiation skills.
  • Server and network experience including VLAN/LAN/WAN.
  • Telephony experience with VOIP and ACD systems.
  • Proficient in Microsoft products.

Responsibilities

  • Lead local IT operations across UK & Ireland sites.
  • Manage a dedicated IT support team and ensure service continuity.
  • Oversee budget, supplier relationships, and contracts.
  • Be prepared to travel across UK & Ireland and European offices as needed.
  • Support group-wide initiatives and projects.

Skills

IT operations
Multisite support
Budget management
Supplier management
Contract negotiation
Team leadership
VLAN/LAN/WAN
VOIP/ACD systems
Microsoft products

Tools

VLAN
LAN
WAN
VOIP
ACD
Microsoft products

Job description

Haier Europe oversees IT infrastructure operations for the UK & Ireland and supports wider European projects. The role focuses on local operational management, leading the IT support team, ensuring service continuity, and adherence to European standards.

The IT Infrastructure Operations Manager will manage multisite support, budgets, suppliers, and contracts, with extensive Server/Network and VOIP/ACD experience. Travel across UK & Ireland and Europe is required.

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