IT Infrastructure Operations Lead – UK & Ireland (Hybrid)

Haier Europe; England; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Salary DOE

Car/Car Allowance

Bonus

Pension Contribution

Life Cover

25 Days Holiday (+ bank holidays)

Employee Assistance Program

Training support schemes

Product discounts

Job summary

Haier Europe oversees IT infrastructure operations for the UK & Ireland and supports wider European projects. The role focuses on local operational management, leading the IT support team, ensuring service continuity, and adherence to European standards.

The IT Infrastructure Operations Manager will manage multisite support, budgets, suppliers, and contracts, with extensive Server/Network and VOIP/ACD experience. Travel across UK & Ireland and Europe is required.

Qualifications

• Proven experience in IT operations management across multiple sites.
• Experience with budget and supplier management.
• Strong contract negotiation skills.
• Server and network experience including VLAN/LAN/WAN.
• Telephony experience with VOIP and ACD systems.
• Proficient in Microsoft products.

Responsibilities

• Lead local IT operations across UK & Ireland sites.
• Manage a dedicated IT support team and ensure service continuity.
• Oversee budget, supplier relationships, and contracts.
• Be prepared to travel across UK & Ireland and European offices as needed.
• Support group-wide initiatives and projects.

Skills

IT operations

Multisite support

Budget management

Supplier management

Contract negotiation

Team leadership

VLAN/LAN/WAN

VOIP/ACD systems

Microsoft products

Tools

VLAN

LAN

WAN

VOIP

ACD

Microsoft products

Job description

Haier Europe oversees IT infrastructure operations for the UK & Ireland and supports wider European projects. The role focuses on local operational management, leading the IT support team, ensuring service continuity, and adherence to European standards.

The IT Infrastructure Operations Manager will manage multisite support, budgets, suppliers, and contracts, with extensive Server/Network and VOIP/ACD experience. Travel across UK & Ireland and Europe is required.