IT Infrastructure Analyst: Networks & Cloud (Hybrid)

Cornerstone; Horley; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Pension (6–12%)

Enhanced maternity leave

Life assurance

HolidayPlus

Virtual GP

Employee discounts

Job summary

SGN is seeking an IT Infrastructure Analyst (Networks and Telecoms) in Horley to oversee networking infrastructure across offices, remote workers, cloud datacentres and phone systems, ensuring connectivity and security. Reporting to the Network and Infrastructure Manager, you will monitor and fine tune enterprise estate monitoring and support BAU projects.

You will work with the Network, Cloud & Comms teams, learn SGN infrastructure to SME level, advise internal customers, troubleshoot incidents

Qualifications

• Demonstrable experience setting up and configuring enterprise monitoring (Cloudwatch, Logic Monitor).
• Good experience with corporate enterprise infrastructure.
• Experience with Firewalls, Cloud technologies and Enterprise networks.
• Experience working in a team delivering IT infrastructure projects.
• Strong attention to detail.
• Good interpersonal skills and collaborative teamwork.

Responsibilities

• Operate, monitor and fine tune alerting systems within SGN’s Cloud environment to reduce false positives and streamline alerts.
• Collaborate with Network, Cloud & Comms teams on BAU, projects and documentation.
• Proactively learn SGN infrastructure to SME level across Cloud and Physical layers.
• Provide cover and support across the team as needed.
• Act as an advisory consultant to SGN’s internal customers in key areas.
• Assist in troubleshooting infrastructure services during incidents.
• Support operations teams in understanding SGN’s infrastructure environment.

Skills

Enterprise networks

Firewalls

Cloud technologies

Monitoring tools

BAU delivery

Team collaboration

Attention to detail

Interpersonal skills

Relationship building

Proactive learning

Problem solving

Tools

Cloudwatch

Logic Monitor

Job description

SGN is seeking an IT Infrastructure Analyst (Networks and Telecoms) in Horley to oversee networking infrastructure across offices, remote workers, cloud datacentres and phone systems, ensuring connectivity and security. Reporting to the Network and Infrastructure Manager, you will monitor and fine tune enterprise estate monitoring and support BAU projects.

You will work with the Network, Cloud & Comms teams, learn SGN infrastructure to SME level, advise internal customers, troubleshoot incidents