Infrastructure Analyst

Synergy Resourcing Solutions; Greater London; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Hybrid work

3 days in office

Job summary

Synergy Resourcing Solutions is recruiting an Infrastructure Analyst to join a small team supporting a multi-site technology environment. The role combines hands-on infrastructure support, troubleshooting, incident resolution and project delivery across networking and virtualisation.

The position is hybrid with 3 days in the office, and there will be occasional travel between offices and satellite locations as projects progress and ownership grows.

Qualifications

• Solid foundational knowledge of networking and virtualization.
• Comfortable investigating technical problems independently.
• Able to communicate clearly and professionally with colleagues and suppliers.
• Willingness to travel between offices and satellite locations.

Responsibilities

• Support LAN, WLAN, VPN and wider network infrastructure.
• Maintain virtualised server infrastructure.
• Troubleshoot infrastructure incidents across multiple platforms.
• Monitor services and identify recurring issues.
• Support infrastructure changes, upgrades and improvement projects.
• Collaborate with internal technical teams and third-party providers.
• Maintain accurate and up-to-date technical documentation.

Skills

Networking

Virtualization

Incident Resolution

Project Delivery

Documentation

Tools

Cisco

Meraki

Nutanix

VMware

Hyper-V

Job description

We are recruiting an Infrastructure Analyst to join a small infrastructure and networking team supporting a multi-site technology environment.

This is a hands on role combining infrastructure support, troubleshooting, incident resolution and project delivery. You'll work across core networking and virtual infrastructure whilst gradually taking on greater ownership of projects and technical improvements.

Hybrid | 3 days in the office

Key responsibilities will include:

• Supporting LAN, WLAN, VPN and wider network infrastructure
• Maintaining virtualised server infrastructure
• Troubleshooting infrastructure incidents across multiple platforms
• Monitoring services and identifying recurring issues
• Supporting infrastructure changes, upgrades and improvement projects
• Collaborating with internal technical teams and third-party providers
• Maintaining accurate and up-to-date technical documentation

We're looking for someone with solid foundational knowledge of networking and virtualisation, alongside practical experience supporting IT infrastructure. You should be comfortable investigating technical problems independently, working calmly during incidents and communicating clearly and professionally with colleagues and suppliers.

Experience with technologies such as Cisco, Meraki, Nutanix, VMware or Hyper-V would be beneficial, but specific vendor experience is less important than a strong understanding of the underlying technology.

There will be occasional travel between offices and satellite office locations.

The role would particularly suit someone looking to progress into an infrastructure position, or currently at an early to mid Infrastructure Analyst/Engineer level, who is looking for greater technical ownership and project exposure.