IT Infrastructure Analyst (Networks and Telecoms)

Scotia Gas Networks; Banbury; Hybrid; GBP 46,000 - 86,000; Full time

Benefits offered by this job

Pension plan

Enhanced maternity leave

Life insurance

HolidayPlus

Virtual GP

Employee assistance

Discounts

Job summary

Scotia Gas Networks in Banbury is seeking an IT Infrastructure professional to manage and monitor our enterprise networking and cloud services, ensuring secure and reliable connectivity for offices and remote workers.

You will operate alerting systems, work with Network, Cloud, and Comms teams on BAU and project changes, and build deep knowledge of our cloud and physical environments to SME level. We offer a hybrid working arrangement.

Qualifications

• Experience configuring enterprise estate monitoring tools (CloudWatch, LogicMonitor).
• Experience with corporate enterprise infrastructure.
• Experience with firewalls, cloud technologies, and enterprise networks.
• Team-based delivery experience.
• Attention to detail and strong interpersonal skills.

Responsibilities

• Oversee networking infrastructure for offices, remote workers, cloud datacentres, and phone systems.
• Operate, monitor, and fine-tune alerting systems within our cloud environment to reduce false positives and streamline alerts.
• Collaborate with Network, Cloud, and Comms teams on BAU, project changes, and documentation.
• Develop SME-level knowledge of our cloud and physical infrastructure.
• Provide cover and advisory support to team members and internal customers.
• Troubleshoot infrastructure services during incident declarations.

Skills

CloudWatch

LogicMonitor

Enterprise networking

Team collaboration

Incident response

Tools

Cloud platforms

Job description

Salary: £46,000 - 86,000 per year

Requirements:

• Demonstrable experience setting up and configuring enterprise estate monitoring tools such as CloudWatch and LogicMonitor.
• Good experience working with corporate enterprise infrastructure.
• Experience working with firewalls, cloud technologies, and enterprise networks.
• Experience working as part of a team delivering IT infrastructure projects.
• Attention to detail.
• Good interpersonal skills.
• Collaborative team player.
• Assertive and driven.
• Ability to build rapport and influence at all levels.
• High energy and a desire to succeed.

Responsibilities:

• We will oversee our networking infrastructure to ensure our offices, remote workers, cloud datacentres, and phone systems stay securely connected.
• We will operate, monitor, and fine tune alerting systems within our cloud environment to reduce false positives and streamline alerts.
• We will work alongside our Network, Cloud, and Comms specialist functions to deliver BAU, project change, and documentation.
• We will proactively learn our infrastructure, including cloud and physical environments, to SME level.
• We will support other team members and provide cover where required.
• We will act as an advisory consultant in selected key fields to our internal customers.
• We will assist with troubleshooting infrastructure services during incident declarations.
• We will help operations teams understand our infrastructure environment.

Technologies:

• Cloud
• CloudWatch
• Support
• Network
• DevOps

More:

We are SGN, an award-winning employer with more than 85 years of experience in energy delivery. We are based in Horley and offer a hybrid working arrangement. The salary for this full-time role is 35.9k to 44.4k per annum, dependent on skills and qualifications. Our benefits include a joint-contribution pension from 6% (12% total), enhanced maternity and family leave, life assurance, HolidayPlus, a virtual GP, an Employee Assistance Programme, and retail and leisure discounts, plus many more. We lead pioneering research and development for a net-zero energy system, are recognised for Great Places to Work and Inclusivity and Accessibility, and are a proud Gold member of the Armed Forces Covenant. We also support an inclusive and accessible application process.

last updated 36 week of 2026