IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Stockport; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking IT Field Engineers in Stockport to support public sector clients. The role involves installation, technical support, and managing incidents, offering a chance to contribute to national safety efforts. Benefits include a company vehicle, medical insurance, and generous holiday options.

Benefits

Company Vehicle

Medical Insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts through Telent Reward scheme

Qualifications

• Experience assisting with installation under guidance.
• Ability to manage incidents and escalate issues.
• Experience in technical support for installed solutions.

Responsibilities

• Assist with installation of equipment and materials.
• Provide technical support for installed solutions.
• Manage open incidents and oversee workflow.

Skills

Technical support experience

Installation of equipment

IP experience

Knowledge of network infrastructure

Job description

The provided job description has some issues with formatting consistency and clarity. It contains relevant information but could benefit from clearer structure and removal of irrelevant or redundant tags. Here is a refined version:

IT Field Engineer (Previous Relevant Experience is Required), Stockport

Client: Telent

Location: Stockport, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 10

Posted: 25.05.2025

Expiry Date: 09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when needed.

This is a great opportunity to work for a company delivering services to public sector customers and to contribute to national safety and life-saving efforts.

We want to hear from you if you have:

• Experience assisting with the installation of equipment and materials using the latest contract manuals and procedural documents, ensuring quality and timeliness under the guidance of the Project Lead Engineer / Field Engineer.
• Technical support experience for installed solutions, including break/fix support.
• Experience escalating issues via Field or Senior Engineers to Problem Management for ongoing incidents.
• Ability to review and manage open incidents daily, overseeing workflow and utilization to resolve issues efficiently.
• Ideally, IP experience and knowledge of network infrastructure products and PCs.

What Telent Offers:

A career at Telent offers opportunities across sectors, roles, technologies, and customers, fostering skill development and impactful work. We value an inclusive culture that respects diversity and encourages authenticity and growth.

Benefits include:

• Company Vehicle
• Medical Insurance
• 34 days holiday including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance of mission-critical communications and digital infrastructure across the UK. Our work connects communities and enhances digital life, driven by a team of over 3,000 dedicated professionals committed to excellence.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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