IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Chesterfield; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking an IT Field Engineer in Chesterfield. The role involves assisting with equipment installation, providing technical support, and managing incidents. This position offers opportunities for career development within a supportive and inclusive environment, along with various benefits including a company vehicle and medical insurance.

Benefits

Company Vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Qualifications

• Demonstrable experience in installation support.
• Experience providing technical break/fix support.
• Knowledge of network infrastructure products.

Responsibilities

• Assist with installation of equipment and materials.
• Provide technical break/fix support for customers.
• Manage workflow and utilization of open incidents.

Skills

Technical break/fix support

Installation of equipment

IP experience

Network infrastructure knowledge

Job description

Social network you want to login/join with:

IT Field Engineer (Previous Relevant Experience Required), Chesterfield

Client:

Telent

Location:

Chesterfield, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

10

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when needed.

This is a great opportunity to work for a company that delivers services to public sector customers and plays a part in keeping the country safe and saving lives.

We want to hear from you if you have:

• Demonstrable experience in assisting with the installation of equipment and materials using latest issue contract manuals and procedural documents to the required standards of quality and time, under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical break/fix support for customers' installed solutions.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing repetitive incidents of similar nature.
• Daily review of open incidents for your region, actively managing your workflow and utilization to close open incidents.
• Ideally, IP experience and knowledge of working on network infrastructure products / PCs.

Telent - What we offer:

A career at Telent can span sectors, roles, technologies, and customers, providing opportunities to develop, learn new skills, and make an impact. We are growing and rely on our committed team to deliver.

We foster an inclusive culture that respects and values differences and celebrates diverse ideas. We want everyone to feel they can be themselves and thrive at work.

The additional benefits of this role include:

• Company Vehicle
• Medical insurance
• 34 days holiday, including public holidays, with options to buy or sell five days each year
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance, with decades of experience in mission-critical communications and the UK's digital infrastructure. Our work helps connect communities using the best technology and innovation. Joining us offers the chance to make a real impact and fulfill your potential as part of a dedicated team of over 3,000 people.

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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