IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Derby; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company is seeking a Field Technician to join their team in the UK. This role involves assisting with equipment installation, providing technical support, and managing incidents. The company offers a range of benefits including a company vehicle, medical insurance, and a pension scheme, all within a supportive and inclusive culture.

Benefits

Company vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Qualifications

• Experience with IP and network infrastructure products.
• Ability to assist in equipment installation.
• Skills in managing and closing incidents efficiently.

Responsibilities

• Assist with the installation of equipment under guidance.
• Provide technical support for installed solutions.
• Manage workflow and close incidents efficiently.

Skills

Technical support

Installation

Network infrastructure

Job description

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when required.

This is a great opportunity to work for a company that delivers services to our public sector customers and contributes to keeping the country safe and saving lives.

We want to hear from you if you have the following experience:

• Assisting with the installation of equipment and materials using the latest contract manuals and procedural documents to meet quality and time standards under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical support for installed solutions.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents.
• Reviewing open incidents daily, managing your workflow, and closing out incidents efficiently.
• Ideally, IP experience and knowledge of network infrastructure products / PCs.

What we offer at Telent:

A career at Telent offers the opportunity to develop across sectors, roles, and technologies. We are committed to creating an inclusive culture that values diversity and encourages everyone to thrive.

Additional benefits include:

• Company vehicle
• Medical insurance
• 34 days holiday including public holidays, with options to buy or sell days
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Rewards

About Telent:

Telent is a leading technology company specializing in the design, build, support, and maintenance of mission-critical communications and digital infrastructure in the UK. Our work helps connect communities and individuals, leveraging the latest technology and innovation. Join us to make a meaningful impact and fulfill your potential as part of a dedicated team of over 3,000 professionals.

Our values are:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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