IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Doncaster; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking IT Field Engineers to join their team in Doncaster. The role involves installation and support of critical communication solutions for public sector customers, contributing to safety and efficiency. Ideal candidates will have experience in network infrastructure and a commitment to delivering high-quality service.

Benefits

Company Vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema and shopping

Qualifications

• Demonstrable experience with installation and technical support.
• Garda clearance qualification required.
• Willingness to travel to customer sites.

Responsibilities

• Assist with the installation of equipment and materials.
• Provide technical break/fix support for installed solutions.
• Manage workflow and utilization of open incidents.

Skills

Technical break/fix support

Installation of equipment

IP experience

Network infrastructure knowledge

Job description

IT Field Engineer (Previous Relevant Experience is Required), Doncaster

Client: Telent

Location: Doncaster, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 10

Posted: 25.05.2025

Expiry Date: 09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the United Kingdom. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when needed.

This is a great opportunity to work for a company that delivers services to public sector customers and to contribute to keeping the country safe and saving lives.

We want to hear from you if you meet the following criteria:

• Demonstrable experience assisting with the installation of equipment and materials using the latest contract manuals and procedural documents to the required standards of quality and time, under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical break/fix support for customers' installed solutions.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents of a similar nature.
• Reviewing open incidents daily for your region, actively managing your workflow and utilization to close open incidents.
• Ideally, IP experience and knowledge of working on network infrastructure products / PCs.

What we offer at Telent:

A career at Telent can span sectors, roles, technologies, and customers, offering opportunities to develop, learn new skills, and make an impact. We are growing and rely on our dedicated team to deliver.

We foster an inclusive culture that respects and values differences and celebrates diverse ideas. We want everyone to feel they can be themselves and thrive at work.

Additional benefits include:

• Company Vehicle
• Medical insurance
• 34 days holiday, including public holidays, with the option to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in the design, build, support, and maintenance of mission-critical communications and the UK’s digital infrastructure. Our work helps connect communities and individuals using the latest technology and innovation. Joining us means making a real impact and fulfilling your potential as part of a team of over 3,000 dedicated professionals.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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