IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Birmingham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking IT Field Engineers to join their team in Birmingham. This role involves assisting with equipment installation and providing technical support, contributing to public sector safety efforts. The position offers a competitive salary, company vehicle, medical insurance, and a supportive work environment.

Benefits

Company Vehicle

Medical Insurance

34 days holiday including public holidays

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, dining, and shopping

Qualifications

• Experience assisting with installation of equipment and materials.
• Experience providing technical support for installed solutions.
• Ability to manage open incidents and oversee workflow.

Responsibilities

• Assist with the installation of equipment according to contract manuals.
• Provide technical support for installed solutions.
• Review and manage open incidents daily.

Skills

Technical support

Installation assistance

Incident management

IP network knowledge

Network infrastructure understanding

Job description

Job Title: IT Field Engineer (Previous Relevant Experience Required) - Birmingham

Client: Telent

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

10

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance and be willing to travel to customer sites and our head office in Dublin as needed.

This is a great opportunity to work for a company serving public sector customers and contributing to national safety and life-saving efforts.

We want to hear from you if you have:

• Experience assisting with the installation of equipment and materials according to contract manuals and procedural documents, under the guidance of the Project Lead Engineer / Field Engineer.
• Experience providing technical support for installed solutions.
• Experience escalating issues via Field or Senior Engineers for ongoing incidents.
• Ability to review and manage open incidents daily, actively overseeing workflow and utilization.
• Ideally, IP network experience and knowledge of network infrastructure and PC products.

What Telent Offers:

A career at Telent offers opportunities across sectors, roles, and technologies. We support your growth, learning, and impact. We are committed to an inclusive culture that values diversity and individual expression.

• Company Vehicle
• Medical Insurance
• 34 days holiday including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, dining, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in designing, building, supporting, and maintaining mission-critical communications and digital infrastructure across the UK. Our work helps connect communities using innovative technology. Join us to make a meaningful impact, fulfill your potential, and deliver high performance. Our team of over 3,000 dedicated professionals is committed to excellence.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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