IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Shrewsbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking IT Field Engineers to join their team in Shrewsbury. This role involves assisting with equipment installation, providing technical support, and managing incidents. The position offers a chance to contribute to public sector projects, with additional benefits including a company vehicle and medical insurance.

Benefits

Company Vehicle

Medical Insurance

34 days holiday including public holidays

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Qualifications

• Experience in installation and technical support.
• Ability to manage incidents and escalate issues.
• Knowledge of network infrastructure is ideal.

Responsibilities

• Assist with the installation of equipment and materials.
• Provide technical support for installed solutions.
• Manage open incidents and oversee workflow.

Skills

Installation of equipment

Technical support

Problem Management escalation

Incident management

IP experience

Network infrastructure knowledge

Job description

The provided job description contains relevant information but could benefit from better formatting and clearer organization to enhance readability and professionalism. Minor adjustments include consistent use of HTML tags, removal of irrelevant placeholders, and clearer separation of sections. Below is a refined version:

IT Field Engineer (Previous Relevant Experience Required) - Shrewsbury

Client:

Telent

Location:

Shrewsbury, United Kingdom

Job Category:

Other

EU Work Permit Required:

Yes

Job Views:

10

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin as needed.

This is a great opportunity to work for a company delivering services to public sector customers and contributing to national safety and life-saving efforts.

We want to hear from you if you have:

• Experience assisting with the installation of equipment and materials using the latest contract manuals and procedural documents, ensuring quality and timeliness under the guidance of the Project Lead Engineer / Field Engineer.
• Experience providing technical support for installed solutions, including break/fix support.
• Experience escalating issues to Problem Management for ongoing incidents.
• Ability to review and manage open incidents daily, overseeing workflow and utilization.
• Ideally, IP experience and knowledge of network infrastructure products and PCs.

What Telent Offers:

A career at Telent offers opportunities across sectors, roles, technologies, and customers, enabling skill development and impactful work. We are committed to an inclusive culture that values diversity and ideas, helping everyone thrive.

Additional benefits include:

• Company Vehicle
• Medical Insurance
• 34 days holiday including public holidays, with options to buy or sell days
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Rewards

About Telent:

Telent is a leading technology company specializing in designing, building, supporting, and maintaining critical digital infrastructure in the UK. Our work helps connect communities using innovative technology. Joining us means making a real impact, fulfilling your potential, and working with a dedicated team of over 3,000 professionals.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid