IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Northampton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company in the UK seeks an IT Field Engineer based in Northampton. The role involves equipment installation, technical support, and incident management, requiring relevant experience and a willingness to travel. The company offers a range of benefits, including a vehicle and medical insurance.

Benefits

Company vehicle

Medical insurance

34 days holiday plus buy/sell options

Company pension scheme

Family-friendly policies

Occupational health support

Discounts via Telent Reward scheme

Qualifications

• Previous relevant experience as an IT Field Engineer required.
• Possess EU work permit and Garda clearance.
• Willingness to travel to customer sites and Dublin head office.

Responsibilities

• Assist with installation of equipment according to standards.
• Provide technical support for installed solutions.
• Manage open incidents daily.

Skills

Technical support

Incident management

Equipment installation

Network infrastructure

IP experience

Job description

IT Field Engineer (Previous Relevant Experience is Required), Northampton

This role involves working as an IT Field Engineer based in Northampton, UK, with responsibilities including equipment installation, technical support, and incident management. The position requires EU work permit, Garda clearance, and willingness to travel to customer sites and Dublin head office.

Key Responsibilities:

1. Assist with installation of equipment and materials according to contract manuals and standards.
2. Provide technical support for installed solutions.
3. Escalate issues to senior engineers as needed.
4. Review and manage open incidents daily.
5. Possess IP experience and knowledge of network infrastructure and PC products.

What Telent Offers:

• Company vehicle
• Medical insurance
• 34 days holiday plus buy/sell options
• Company pension scheme
• Family-friendly policies
• Occupational health support
• Discounts via Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in critical digital infrastructure, supporting communities across the UK. Join a team of over 3,000 dedicated professionals committed to making a difference through innovative technology and high performance.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused