IT Field Engineer – South West with Company Van

Action for Children; West of England; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Paid leave

Well-being day

Cycle to work

Training opportunities

Flexible leave options

Pension contribution

Life assurance

Blue Light Card

Job summary

Action for Children is seeking an IT Field Engineer to join its Technology team in the South West England region. The role involves providing on-site technical support, troubleshooting hardware and software, and delivering reliable IT services to staff across sites.

The successful candidate will have strong customer service, a background in IT field-based work, and a driving license. The position offers a permanent contract and a company van.

Qualifications

• Excellent customer service and problem-solving skills.
• Experience with troubleshooting complex computer issues.
• Strong understanding of computer hardware and networks.

Responsibilities

• Represent a professional front-facing IT service to staff in the South West England area.
• Attend sites to provide on-site technical support and solutions.
• Oversee site commissioning and decommissioning with input and resources.

Skills

Customer service

Troubleshooting

Networking basics

Windows OS

Office 365/Azure/AD

Education

Foundation ITIL

GDPR awareness

Job description

Action for Children is seeking an IT Field Engineer to join its Technology team in the South West England region. The role involves providing on-site technical support, troubleshooting hardware and software, and delivering reliable IT services to staff across sites.

The successful candidate will have strong customer service, a background in IT field-based work, and a driving license. The position offers a permanent contract and a company van.