IT & Digital Systems Apprentice (Level 3) - Hands-On

Tamar Fresh; Saltash; On-site; GBP 12,000 - 16,000; Full time

Job summary

Tamar Fresh Ltd in the South West is seeking a motivated Digital Systems & IT Support Apprentice to join our growing business and help support, improve, and maintain our digital systems across IT, ecommerce, and business operations.

This Level 3 Digital Support Technician apprenticeship offers hands-on experience, mentoring, and opportunities for long-term progression within a fast-paced food wholesale environment.

Qualifications

• We are more interested in attitude and willingness to learn than previous experience.
• You should have an interest in IT, technology, and digital systems.
• You should enjoy problem-solving and learning new software.
• You should have good communication skills.
• You should be organised and proactive.
• You should be comfortable working independently and as part of a team.

Responsibilities

• Support day-to-day IT and digital operations across the business.
• Assist with setup and maintenance of computers, devices, printers, and networks.
• Support e-commerce and digital ordering systems.
• Help maintain business software and cloud platforms, including Microsoft 365.
• Troubleshoot technical issues for staff and resolve first-line support requests.
• Assist with the implementation of new digital systems and technologies.
• Support warehouse and operational technology, including barcode and label systems.
• Help improve business processes through technology and automation.
• Maintaining system documentation and user guides.
• Support cybersecurity and data management best practices.

Skills

Attitude & willingness to learn

Problem-solving

Communication

Organised

Teamwork

Education

Level 3 Digital Support Technician apprenticeship standard

Tools

Microsoft 365

WordPress

WooCommerce

Networking basics

Excel

Job description

Tamar Fresh Ltd in the South West is seeking a motivated Digital Systems & IT Support Apprentice to join our growing business and help support, improve, and maintain our digital systems across IT, ecommerce, and business operations.

This Level 3 Digital Support Technician apprenticeship offers hands-on experience, mentoring, and opportunities for long-term progression within a fast-paced food wholesale environment.