IT Apprentice (Level 3 ICT) – Launch Your Tech Career

Father Hudson's Care; Coleshill CP; On-site; GBP 12,000 - 16,000; Part time

Job summary

Father Hudson’s Caritas in Coleshill, Warwickshire, invites applications for an IT Apprentice (Level 3 Information Communications Technician). This fixed-term apprenticeship lasts typically 13-15 months and offers hands-on experience across the IT team, with 30 hours per week and a focus on developing technical and customer service skills.

You will provide first-line IT support, assist with installation and maintenance of equipment and software, troubleshoot issues, and contribute to

Qualifications

• Interest in technology and IT.
• Enthusiastic, reliable and eager to learn.
• Good communication and problem-solving skills.
• Can work effectively as part of a team.

Responsibilities

• Provide first-line IT support to staff across the organisation.
• Assist with installation and maintenance of IT equipment and software.
• Troubleshoot technical issues and resolve support requests.
• Support cybersecurity and data protection activities.
• Participate in IT projects and system improvements.
• Develop technical and customer service skills through apprenticeship training.

Skills

IT interest

Eagerness to learn

Communication

Problem solving

Team player

Education

Level 3 IT Apprenticeship

Job description

Father Hudson’s Caritas in Coleshill, Warwickshire, invites applications for an IT Apprentice (Level 3 Information Communications Technician). This fixed-term apprenticeship lasts typically 13-15 months and offers hands-on experience across the IT team, with 30 hours per week and a focus on developing technical and customer service skills.

You will provide first-line IT support, assist with installation and maintenance of equipment and software, troubleshoot issues, and contribute to