IT Data Technician Apprentice

SCHOOL CATERING SUPPORT LIMITED

Nuthall CP

On-site

GBP 12,000 - 18,000

Full time

3 days ago

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Job summary

Relish School Food is offering a Data Technician Apprentice position (Level 3) to join its team. The apprentice will work with internal and external stakeholders to support maintenance and operation of Relish systems and data processes.

The role includes 1st line support, data monitoring, security, data cleansing, archiving, reporting, and documentation tasks, with a pathway to a potential full-time position after apprenticeship completion.

Qualifications

Essential GCSE English grade 4/C or above.
Essential GCSE Maths grade 4/C or above.

Responsibilities

1st Line support handling
Security monitoring
Daily monitoring of data-storage
Daily cleansing of stored data
Daily/weekly/monthly incremental data archiving
Reporting and data analysis
Monitoring usage and system activity/load balances
Run functionality testing with development team
Keep Relish application documentation up-to-date with written and audio-visual user guides

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care

Problem solving

Analytical skills

Logical

Team working

App dev interest

Web coding interest

MS Office

Can-do attitude

Motivated

Tech Savvy

Education

GCSE English 4/C or higher

GCSE Maths 4/C or higher

Tools

MS Office

Job description

About the Employer

We are a hard-working, honest and reliable bunch of talented craft professionals that love delivering great food and service... ...backed by a super smart team of techies that have built and maintain our kitchen management and meal pre-order support software - Relish-OPS.

What You'll Do

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Relish School Food are delighted to offer the exciting opportunity to recruit a Data Technician Apprentice to join their expanding business.

With a passion for freshly cooked food and fantastic customer service, Relish School Food prides itself on its bespoke approach to providing all the required IT systems to support a busy school kitchen.

This role involves working with a range of internal and external stakeholders to support the everyday maintenance and operation of the Relish systems.

Roles and Responsibilities:

1st Line support handling
Security monitoring
Daily monitoring of data-storage
Daily cleansing of all stored data
Daily/weekly/monthly incremental archiving of data
Reporting and data analysis
Monitoring usage and reporting of system activity and load balances
Run functionality testing with the assistance of the development team
Ensure Relish application documentation is kept up-to-date and amended to include new/updated functionality by the production of both written and audio-visual user guides

Training Outcome

Potential full-time position for the right candidate after completion of the apprenticeship.

Skills Required