It Coordinator

Page Personnel; Greater London; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Page Personnel in City of London, England is seeking an IT Coordinator to support and administer Microsoft 365 and SharePoint, manage IT assets, and coordinate with external IT providers to deliver technology projects across a busy organisation.

You will deliver IT training sessions, develop user guidance, and help maintain IT policies, security controls and governance. The role requires strong stakeholder management and excellent organisational skills within a professional membership body.

Qualifications

• Strong hands-on experience supporting and administering Microsoft 365 and SharePoint environments.
• Experience in IT support, systems administration and IT asset management in a busy office.
• Experience managing relationships with external IT providers and technology partners.
• Knowledge of information security, governance and IT best practice.

Responsibilities

• Coordinate with external suppliers and internal stakeholders to support delivery of technology and systems projects.
• Deliver IT training sessions and develop user guidance materials for colleagues.
• Act as a key contact for the organisation's managed IT service provider.
• Monitor and manage IT support requests, ensuring issues are resolved or escalated appropriately.
• Maintain records of IT assets, devices and equipment throughout their lifecycle.
• Support onboarding and offboarding processes, ensuring system access and equipment allocation.
• Assist with development and maintenance of IT policies, procedures and security controls.
• Provide day-to-day support for core business systems and technology infrastructure.

Skills

Microsoft 365

SharePoint

IT support

IT asset management

Vendor management

Information security

Training

Stakeholder management

Job description

• Permanent position 20-40% hybrid working
• Work in an established and busy IT, Finance and Facilities team

About Our Client

Our client is a respected professional membership body dedicated to advancing standards, education and best practice within a specialist healthcare profession. Through its work, it supports practitioners, promotes excellence across the sector and helps shape the future of professional practice.

Job Description

• Coordinate with external suppliers and internal stakeholders to support the successful delivery of technology and systems projects.
• Deliver IT training sessions and develop user guidance materials to support colleagues across the organisation.
• Act as a key point of contact for the organisation's managed IT service provider.
• Monitor and manage IT support requests, ensuring issues are resolved or escalated appropriately.
• Maintain accurate records of IT assets, devices and equipment throughout their lifecycle.
• Support employee onboarding and offboarding processes, ensuring timely system access and equipment allocation.
• Assist with the development and maintenance of IT policies, procedures and security controls to minimise risk and ensure compliance.
• Provide day-to-day support for core business systems, digital platforms and technology infrastructure, while promoting effective use of IT services across the organisation.

The Successful Applicant

A successful 'IT Coordinator' should have:

• Strong hands-on experience supporting and administering Microsoft 365 and SharePoint environments.
• Proven background in IT support, systems administration and IT asset management within a busy office environment.
• Experience managing and building effective relationships with external IT providers and technology partners.
• Sound understanding of information security, governance and IT best practice, with the ability to promote compliance across the organisation.
• Confident communicator with a track record of delivering software training and user support to non-technical stakeholders.
• Highly organised and detail-oriented, with excellent stakeholder management skills and the ability to collaborate effectively across multiple teams.

What's on Offer

• Salary of £31,748 to £35,275 dependent on the level of experience.
• 20-40% on-site working arrangement.

IT Coordinator • City of London, England