IT Coordinator (Microsoft 365 / SharePoint) – Hybrid – £35,000

Pearson Carter; Greater London; Hybrid; GBP 32.000 - 39.000; Vollzeit

Zusammenfassung

Pearson Carter Limited is recruiting an IT Coordinator to join a forward-thinking team. The role is hybrid, with two days per week in the London office (WC2N 5NG), and focuses on Microsoft 365, SharePoint and IT asset management. You will support and secure IT systems, train staff and work with external providers to ensure reliable service.

You'll contribute to IT governance, policy updates and ongoing project delivery, helping the organisation maintain robust, compliant technology operations.

Qualifikationen

• Strong experience with Microsoft 365 and SharePoint.
• Experience in IT support plus SharePoint administration and asset management.
• Exposure to working with external IT providers and suppliers.

Aufgaben

• Support and maintain the College's IT infrastructure and non-Dynamics 365 systems, including Microsoft 365 and SharePoint.
• Liaise with the outsourced IT provider, reviewing support tickets and escalating issues where required.
• Manage and maintain the IT Asset Register, including equipment procurement and allocation.
• Support employee onboarding and offboarding processes, ensuring equipment and access are managed effectively.
• Maintain and update IT policies and procedures, ensuring strong information security, governance and compliance.
• Support the configuration and customisation of Microsoft 365 and SharePoint environments.
• Deliver IT training sessions to staff and create supporting training materials.
• Work with internal stakeholders and external suppliers to support successful IT project delivery.
• Contribute to improving IT processes, reducing risk and maintaining a secure IT environment.

Kenntnisse

Microsoft 365

SharePoint

ITIL

Asset management

Security governance

Training staff

Vendor liaison

Communication

IT support

Jobbeschreibung

IT Coordinator (Microsoft 365 / SharePoint) - Hybrid - £35,000

An established organisation is looking for an IT Coordinator to join their team. This is a hybrid role, requiring two days per week in the London office (WC2N 5NG), offering the opportunity to take ownership of key IT systems, including Microsoft 365, SharePoint and IT Asset Management.

You will play an important role in supporting the College's IT infrastructure, working closely with internal teams and external IT providers to ensure systems run effectively, security standards are maintained, and staff receive the technical support and training they need.

Key Responsibilities:

• Support and maintain the College's IT infrastructure and non-Dynamics 365 systems, including Microsoft 365 and SharePoint.




• Liaise with the outsourced IT provider, reviewing support tickets and escalating issues where required.




• Manage and maintain the IT Asset Register, including equipment procurement and allocation.




• Support employee onboarding and offboarding processes, ensuring equipment and access are managed effectively.




• Maintain and update IT policies and procedures, ensuring strong information security, governance and compliance.




• Support the configuration and customisation of Microsoft 365 and SharePoint environments.




• Deliver IT training sessions to staff and create supporting training materials.




• Work with internal stakeholders and external suppliers to support successful IT project delivery.




• Contribute to improving IT processes, reducing risk and maintaining a secure IT environment.

The Candidate:

• Strong experience working with Microsoft 365 and SharePoint.




• Recent experience in an IT support role, including SharePoint administration and asset management.




• Experience managing and liaising with external IT providers or technical suppliers.




• Understanding of Microsoft 365 structures, configuration and customisation.




• Experience delivering IT training and supporting users with standard Microsoft software.




• Knowledge of IT security, information governance and compliance.




• Experience working within an ITIL environment.




• Strong communication skills with the ability to build effective relationships across different teams.




• Good working knowledge of Microsoft Office and commonly used business applications.

Salary:

£35,000,

Location:

Hybrid Working - 2 days per week in the London office (WC2N 5NG).