IT & Communications Technician Apprentice — Launch Your IT Career

Gloucestershire Health and Care NHS Foundation Trust; England; On-site; GBP 12,000 - 15,000; Full time

Job summary

Gloucestershire Health and Care NHS Foundation Trust is offering an IT apprenticeship within the IT and Clinical Systems team. The role provides a path to the Information Communications Technician Level 3 apprenticeship with a dedicated training provider, with induction and structured on‑the‑job training.

You will handle incidents, provide frontline IT support to staff, and work on hardware, software, server and networking queries while developing a solid understanding of data security and cloud

Qualifications

• Apprenticeship available in IT and Clinical Systems
• Focus on handling IT incidents and user support
• Understanding of data security and cloud technologies

Responsibilities

• Handle support incidents and requests through full lifecycle to resolution
• Provide customer facing IT support to resolve day-to-day technology queries
• Resolve hardware, software, server and networking issues with confidence
• Understand data security and cloud technologies

Skills

IT support

Customer service

Data security

Education

Information Communications Technician Level 3 apprenticeship

Job description

Gloucestershire Health and Care NHS Foundation Trust is offering an IT apprenticeship within the IT and Clinical Systems team. The role provides a path to the Information Communications Technician Level 3 apprenticeship with a dedicated training provider, with induction and structured on‑the‑job training.

You will handle incidents, provide frontline IT support to staff, and work on hardware, software, server and networking queries while developing a solid understanding of data security and cloud