IT Change & Governance Analyst

Computacenter; Milton Keynes; On-site; GBP 38,000 - 52,000; Full time

Job summary

A leading technology firm is seeking a Change Analyst in Milton Keynes to assess and implement changes in systems, processes, and services. This role is crucial to ensure stability and efficiency within the Change Management process. Responsibilities include evaluating change requests, facilitating approvals, and maintaining records. The ideal candidate will demonstrate strong analytical skills and a good grasp of IT service environments. This is a full-time position requiring strong communication and organizational abilities.

Qualifications

• Demonstrates analytical and systematic approach to resolving complex problems.
• Broad experience in an IT Service environment.
• Proven ability to work under pressure and to tight deadlines.
• Needs to work in a concise and professional manner.
• Well-spoken and articulate.

Responsibilities

• Evaluate proposed changes for impact, risk, and alignment with business objectives.
• Coordinate with stakeholders for change authorization and scheduling.
• Maintain accurate documentation of changes for compliance.
• Identify opportunities for process improvements.
• Ensure efficient processing of Emergency Changes.
• Provide change management reports as required.

Skills

Analytical skills

IT Service experience

Ability to work under pressure

Communication skills

ITIL v3 Foundation

Job description

A leading technology firm is seeking a Change Analyst in Milton Keynes to assess and implement changes in systems, processes, and services. This role is crucial to ensure stability and efficiency within the Change Management process. Responsibilities include evaluating change requests, facilitating approvals, and maintaining records. The ideal candidate will demonstrate strong analytical skills and a good grasp of IT service environments. This is a full-time position requiring strong communication and organizational abilities.