Digital Adoption Change Lead

Computacenter; Milton Keynes; On-site; GBP 55,000 - 75,000; Full time

Job summary

Computacenter in Milton Keynes is seeking a Change Manager to drive adoption of new technologies and ways of working across customer programmes. You will collaborate with project teams, stakeholders and end users to plan, communicate and embed change, supporting long-term business outcomes.

The role focuses on delivering engagement, training and readiness activities and measuring adoption success in complex environments.

Qualifications

• Experience delivering business change within technology, digital or organisational change programmes.
• Strong stakeholder engagement and relationship management skills.
• Experience creating and executing change plans, impact assessments and engagement activities.
• Understanding of Agile, Waterfall or Hybrid delivery approaches.
• Excellent written and verbal communication skills, with the ability to translate technical change into business impact.
• Experience working within complex or regulated environments.
• Experience supporting communications, training or adoption measurement activities.
• Exposure to large-scale IT or digital transformation programmes.
• Confidence working in fast paced environments with a delivery focused approach.
• Strong commercial or pre-sales experience would be preferred.

Responsibilities

• Deliver change management activities across technology and transformation projects.
• Conduct change impact assessments and stakeholder analysis.
• Develop and implement engagement, communication, training and readiness plans.
• Work with project managers and delivery teams to integrate change activities into project plans.
• Facilitate workshops and stakeholder engagement sessions to build understanding and support adoption.
• Identify and manage people-related risks, including resistance, skills gaps and change fatigue.
• Monitor adoption and readiness, providing recommendations to improve outcomes.
• Produce regular progress updates and support governance, assurance and project reporting.
• Contribute to the continuous improvement of Computacenter's Adoption & Change Management practice.

Skills

Stakeholder engagement

Change management

Engagement plans

Communication skills

Agile

Waterfall

Hybrid

Change impact

Adoption measurement

Risk management

Large-scale IT

Delivery focus

Job description

Computacenter in Milton Keynes is seeking a Change Manager to drive adoption of new technologies and ways of working across customer programmes. You will collaborate with project teams, stakeholders and end users to plan, communicate and embed change, supporting long-term business outcomes.

The role focuses on delivering engagement, training and readiness activities and measuring adoption success in complex environments.