IT Assistant Apprentice

Training Provider; Plymouth; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

CITY COLLEGE PLYMOUTH in Plymouth is seeking an entry-level IT specialist to provide first-line support across the business. You will handle IT queries, assist with website maintenance, and help with basic systems administration.

This hands-on role offers exposure to ERP (Odoo), IT projects, and equipment records, with in-house training and opportunities to grow in a friendly team.

Responsibilities

• Be the first point of contact for day-to-day IT queries and issues.
• Troubleshoot and resolve common computer, software, printer and connectivity problems.
• Help maintain and improve the company website.
• Provide basic user support for internal business systems, including ERP platform (Odoo).
• Help maintain IT equipment records, system documentation and internal procedures.
• Support the introduction of new software, hardware and IT equipment.

Skills

First-line IT support

Tools

Odoo ERP

Job description

Training Provider: CITY COLLEGE PLYMOUTH

Salary: See vacancy details — £27,500 a year

Address: 61 ST. MODWEN ROAD, PLYMOUTH, PL6 8LH

Looking for a friendly, organised and technically minded individual to join the team and provide first-line support across the business.

This is a varied, hands-on role involving IT troubleshooting, website maintenance, basic systems administration and assistance with IT projects.

This is an entry-level IT position.

Some tasks include:

• Act as the first point of contact for day-to-day IT queries and issues.
• Troubleshoot and resolve common computer, software, printer and connectivity problems.
• Help maintain and improve the company website.
• Provide basic user support for internal business systems, including ERP platform (Odoo).
• Help maintain IT equipment records, system documentation and internal procedures.
• Support the introduction of new software, hardware and IT equipment.