IT Apprentice (Level 3 Information Communications Technician)

Father Hudson's Care; Coleshill CP; On-site; GBP 12,000 - 16,000; Part time

Job summary

Father Hudson’s Caritas in Coleshill, Warwickshire, invites applications for an IT Apprentice (Level 3 Information Communications Technician). This fixed-term apprenticeship lasts typically 13-15 months and offers hands-on experience across the IT team, with 30 hours per week and a focus on developing technical and customer service skills.

You will provide first-line IT support, assist with installation and maintenance of equipment and software, troubleshoot issues, and contribute to

Qualifications

• Interest in technology and IT.
• Enthusiastic, reliable and eager to learn.
• Good communication and problem-solving skills.
• Can work effectively as part of a team.

Responsibilities

• Provide first-line IT support to staff across the organisation.
• Assist with installation and maintenance of IT equipment and software.
• Troubleshoot technical issues and resolve support requests.
• Support cybersecurity and data protection activities.
• Participate in IT projects and system improvements.
• Develop technical and customer service skills through apprenticeship training.

Skills

IT interest

Eagerness to learn

Communication

Problem solving

Team player

Education

Level 3 IT Apprenticeship

Job description

IT Apprentice (Level 3 Information Communications Technician)

Job Reference: P1950

Location: Coleshill, Warwickshire

Closing Date: 25 September 2026

Employment Type: Fixed term

Location: Father Hudson’s Caritas, Coleshill

Contract: Fixed-term apprenticeship (typically 13-15 months)

Hours: 30 hours per week

Start Your IT Career with Father Hudson’s Caritas.

Are you passionate about technology and looking to build a career in IT? Father Hudson’s Caritas is seeking a motivated and enthusiastic IT Apprentice to join our friendly IT team.

This exciting opportunity will allow you to gain hands-on experience supporting colleagues across the organisation while working towards a nationally recognised Level 3 Information Communications Technician Apprenticeship qualification.

What You’ll Do:

• Provide first-line IT support to staff across the organisation.
• Assist with the installation and maintenance of IT equipment and software.
• Help troubleshoot technical issues and resolve support requests.
• Support cybersecurity and data protection activities.
• Participate in IT projects and system improvements.
• Develop valuable technical and customer service skills through practical experience and apprenticeship training.

We’re Looking for Someone Who:

• Has a keen interest in technology and IT.
• Is enthusiastic, reliable and eager to learn.
• Has good communication and problem-solving skills.
• Can work effectively as part of a team.
• Is committed to delivering excellent customer service.
• Shares the values and mission of Father Hudson’s Caritas.

Why Join Us?

At Father Hudson’s Caritas, technology plays an important role in enabling us to support children, families and vulnerable people across the region. You’ll gain valuable workplace experience, receive dedicated support throughout your apprenticeship and develop the skills needed for a successful career in IT.

appropriate pre-employment checks, including an Enhanced DBS check where applicable.