IT Applications Analyst

Saputo Inc.; Weybridge; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading dairy processor in the UK is looking for an IT Applications Analyst to provide functional and technical support for key business applications. This role involves engaging with stakeholders, managing incidents, and participating in system upgrade projects. The ideal candidate will have demonstrable experience with order to cash (O2C) and procure to pay (P2P) processes and will possess a full UK driver’s license. This position offers a hybrid work model, along with competitive benefits and opportunities for progression.

Benefits

Bonus scheme paid quarterly

Autonomous and inclusive working environment

Opportunities for progression within the UK and overseas

Enhanced employer pension contributions

Health cash plan

Access to Thrive wellbeing app

Long service recognition

Life assurance

Discounted branded products

Free on-site parking

Subsidised staff restaurant

25 holidays + 8 bank holidays

Access to exclusive benefits and discounts

Qualifications

• Demonstrable experience with O2C and P2P processes.
• Able to work independently with minimal supervision.
• Possess a full UK driver’s license.

Responsibilities

• Engage with stakeholders for updates and enhance projects.
• Develop plans for system upgrades aligned to IT strategy.
• Take ownership of incidents and requests raised.

Skills

Experience with order to cash (O2C)

Experience with procure to pay (P2P)

Stakeholder engagement

Supplier management

Incident management

Job description

As the IT Applications Analyst (internally referred to as Senior Analyst, IT) you will be responsible for providing functional and technical support for business applications, playing a key hands‑on role in developing, enhancing and maintaining business processes within finance, specifically utilising your experience with order to cash (O2C) and procure to pay (P2P) processes. We will look to you to work independently and take the lead on support requirements and projects related to the application, taking ownership of the relationship with our consultancy partner to ensure our applications remain appropriate for business requirements and remain efficient. You will ensure knowledge is shared across the team and support leverage best practice. You will also look to you to be willing and able to pick up knowledge and experience with bolt‑on services and other applications ahead of future projects. This is a hybrid working role (three days in the office), based at our head office in Weybridge, with occasional travel requirements to sites. A full UK driver’s licence is a requirement for this role for this reason. YOU'LL MAKE CONTRIBUTIONS THAT MATTER BY…

Responsibilities

• Engaging with stakeholders through update/enhancement projects, playing an active part in workshops and requirement gathering, process documentation, configuration, UAT and release
• Developing plans for upgrades of new systems aligned to IT strategy
• Taking ownership on incidents and requests raised, working independently to gather more information when required, and closing tickets out within the SLA
• Driving supplier management to ensure services are delivered in accordance with agreed processes and SLAs (including contract management, service reviews, and billing)
• Ensuring users have the appropriate level of access necessary to perform their role
• Develop and test arrangements to ensure critical IT systems availability following a disaster
• Identify and drive improvements to reduce the number of incidents
• Design, document, and communicate system standards and approve exceptions
  Technically and functionally experienced with enterprise applications (with demonstrable experience with O2C and P2P processes) – must‑have experience
• Willing to continue your development by learning additional applications
• Experienced delivering relevant support to end users and, ideally, involvement in upgrade, enhancement, or implementation projects
• Experienced working with application bolt‑on solutions
• Experienced working with vendors during projects and for operational service delivery
• Able to establish priorities, work independently, and proceed with objectives with minimal supervision
• In possession of a full UK driver’s licence

Company Overview

At Saputo, we bring good to the table by making high‑quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth‑driven work environment. Ready to bring your best?

SDUK’s brands include the Nation’s favourite cheese brand Cathedral City plus other well‑known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), functional ingredients and dairy free products. We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join our team. In the UK, Saputo is a producer of leading British food brands and value‑added ingredients. We manufacture a range of cheeses, dairy spreads, and dairy‑free products, with a portfolio of well‑loved brands including Cathedral City, Clover, Country Life, Frylight and Wensleydale. Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Benefits

• Bonus scheme paid quarterly
• Autonomous and inclusive working environment
• Opportunities for progression within the UK and overseas
• Enhanced employer pension contributions with Scottish Widows
• Health cash plan – claim money back towards essential healthcare such as dental, eye care etc.
• Access to Thrive 24 hours a day – a leading and NHS clinically approved app which focuses on general wellbeing
• Long service recognised every 5 years
• Life assurance up to 4 × contractual pay
• Discounted branded products
• Free, on‑site parking
• Subsidised staff restaurant
• 25 holidays + 8 bank holidays
• My Staff Shop – access to exclusive benefits, free advice and savings, providing great discounts from thousands of the UK’s largest retailers & service providers.