IT Acquisitions Engineer

mydentist (UK); Sale; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

27 days holidays

Bonus scheme

Health benefits

Discounts

Recognition awards

Job summary

mydentist in Greater Manchester (M26 1GG) is hiring an IT Engineer to join the Support Centre. The role is permanent and full-time with hybrid working – three days in the office – enabling balance between the workplace and home.

You will contribute to delivering reliable infrastructure, managing equipment inventories, and supporting site servers and AV needs across our network of practices. The team offers development opportunities and a supportive environment.

Qualifications

• Experience in an IT helpdesk role (1st or 2nd line).
• Hands-on IT experience and flexible/adaptable approach.
• Good communication skills.
• Ability to prioritise workload.

Responsibilities

• Deliver infrastructure services, hardware, and connectivity for the Support Centre, field and practice estate.
• Maintain inventories of equipment at the Support Centre and Practice sites.
• Support and build new site servers and IT equipment as required.
• Handle SARs requests from Data Protection and support centre teams.
• Provide ad hoc technical support, e.g., AV equipment in meeting rooms.

Skills

IT helpdesk experience

Adaptable

Good communication

Prioritisation

Job description

Your future, as an IT Engineer at mydentist

You’ll be joining our IT team within our office called Support Centre , which is in Greater Manchester (M26 1GG).

• The role is permanent and full time

• Hybrid working arrangements - 3 days in the office

• Working in a supportive team that has opportunities for development and progression.

• You will benefit from free onsite parking and Kearsley train station is just a short walk away

• With an onsite mini market shop and casual seating space inside and outside (for the sunnier days)

Your future, with us

Working at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team everyone is free to be themselves, where respect is a given and we’re always there for one another.

Your future, your benefits

• Competitive salary

• Holidays rising to 27 days per year with service (plus bank holidays)

• Annual Support Centre bonus scheme

• Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessions

• Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access making it possible to save hundreds of pounds a year

• Recognition schemes including Support Centre Heroes and service awards

Your future, your role

As an IT Engineer, you’ll be:

• Ensuring effective delivery of infrastructure services, hardware, and connectivity for customers across the Support Centre, field and practice estate.
• Maintaining inventories of equipment held at our Support centre and Practice sites.
• Supporting the building of new site servers and IT equipment when required.
• Supporting and handling SARs Requests from Data Protection and support centre teams
• Providing ad hoc technical expertise as required - to support, for example, AV equipment in meeting rooms.

Your skills:

• Previous experience in an IT helpdesk role (1st or 2nd line)
• Hands on IT experience and willing to be flexible and adaptable
• Good communication skills
• Ability to prioritise workload

Enjoy being part of a team that’s passionate about supporting our practices and ultimately helping the nation smile.

Your future starts here

Build a fulfilling career with us, where you’ll find the opportunity to develop your skills and shape your work life with the support of a caring and inclusive team who support one another.