IT Acquisitions Engineer

Mydentist; Radcliffe; Hybrid; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Free onsite parking

Annual bonus scheme

Health & wellbeing benefits

Discounts on cinema/retail/restaurants

Recognition schemes

Job summary

mydentist is looking for an IT Engineer to join the Support Centre in Greater Manchester. This full-time, permanent role offers hybrid working (3 days in the office) with opportunities for development within the UK’s leading dental network.

You’ll maintain infrastructure services, assist with new site IT equipment, and handle SAR requests while delivering excellent support to practices nationwide.

Qualifications

• Previous experience in an IT helpdesk role (1st or 2nd line)
• Hands-on IT experience and willingness to be flexible and adaptable
• Good communication skills
• Ability to prioritise workload
• Enjoy being part of a team that’s passionate about supporting our practices

Responsibilities

• Ensuring effective delivery of infrastructure services, hardware, and connectivity for customers across the Support Centre, field and practice estate.
• Maintaining inventories of equipment held at our Support centre and Practice sites.
• Supporting the building of new site servers and IT equipment when required.
• Supporting and handling SARs requests from Data Protection and support centre teams.
• Providing ad hoc technical expertise as required – to support, for example, AV equipment in meeting rooms.

Skills

IT helpdesk

Hands-on IT

Good communication

Prioritisation

Teamwork

Job description

Your future, as an IT Engineer at mydentistYou’ll be joining our IT team within our office called Support Centre, which is in Greater Manchester (M26 1GG).The role is permanent and full timeHybrid working arrangements - 3 days in the officeWorking in a supportive team that has opportunities for development and progression.You will benefit from free onsite parking and Kearsley train station is just a short walk awayWith an onsite mini market shop and casual seating space inside and outside (for the sunnier days)Your future, with usWorking at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team everyone is free to be themselves, where respect is a given and we’re always there for one another.Your future, your benefitsCompetitive salaryHolidays rising to 27 days per year with service (plus bank holidays)Annual Support Centre bonus schemeHealth and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessionsAccess to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access making it possible to save hundreds of pounds a yearRecognition schemes including Support Centre Heroes and service awardsYour future, your roleAs an IT Engineer, you’ll be:Ensuring effective delivery of infrastructure services, hardware, and connectivity for customers across the Support Centre, field and practice estate.Maintaining inventories of equipment held at our Support centre and Practice sites.Supporting the building of new site servers and IT equipment when required.Supporting and handling SARs Requests from Data Protection and support centre teamsProviding ad hoc technical expertise as required - to support, for example, AV equipment in meeting rooms.Your skills:Previous experience in an IT helpdesk role (1st or 2nd line)Hands on IT experience and willing to be flexible and adaptableGood communication skillsAbility to prioritise workloadEnjoy being part of a team that’s passionate about supporting our practices and ultimately helping the nation smile.Your future starts hereBuild a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with the support of a caring and inclusive team who support one another.Click to apply now!