IT Account Manager

Trinity Professional; Stourbridge; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid working – 3 days in office / 2?

Uncapped commission

Pension

20 days' annual leave + bank holidays

Job summary

Trinity Professional is seeking an ambitious IT Account Manager in the UK to drive new business and manage key customer relationships across the country. You’ll work with technical teams and vendor partners to tailor data protection, backup and recovery solutions for diverse clients.

The role blends new business development with account management, focusing on outbound prospecting and closing deals while collaborating with senior staff and specialized engineers.

Qualifications

• Proven B2B IT sales track record with new business wins.
• Ability to manage accounts and build long-term relationships.
• Strong understanding of data protection, backup and storage markets.

Responsibilities

• Identify and develop new business opportunities across target organisations.
• Generate opportunities via phone, email, LinkedIn and in-person meetings.
• Manage full sales cycle from prospecting to closing.
• Build and maintain relationships with customers, vendors and internal teams.
• Respond to inbound leads and develop tailored solutions.
• Collaborate with senior management and technical specialists to meet requirements.
• Maintain accurate records of leads, opportunities and activities in HubSpot.
• Manage sales pipelines and provide accurate forecasts.
• Attend customer meetings and travel to client sites as required.
• Achieve a £100,000 annual new-business gross margin target.

Skills

New business development

Account management

B2B IT sales

Tech solution selling

CRM management

Tools

HubSpot

CRM software

Job description

The Company

Our client is an established UK IT solutions provider with over 30 years' experience specialising in data protection, backup, storage management, disaster recovery and ransomware solutions.

They work with a diverse customer base, including large enterprise organisations, public sector bodies and multinational corporations, providing and integrating leading technology solutions to protect critical business data.

Due to continued growth, they are looking to appoint an ambitious and commercially driven IT Account Manager to help develop new business and strengthen existing customer relationships across the UK.

The Role

This is a new-business-focused IT sales role, combining business development with account management and relationship building.

You will be responsible for identifying new opportunities, engaging with prospective customers and taking opportunities through the full sales cycle. You'll work closely with technical teams and vendor partners to understand customer requirements and develop appropriate solutions around backup, recovery and data protection.

The successful candidate will be commercially driven, confident speaking with customers and comfortable generating opportunities through proactive outbound sales activity.

Key Responsibilities

• Identify and develop new business opportunities across target organisations.
• Generate opportunities through phone, email, LinkedIn/social media and face-to-face meetings.
• Manage the full sales process from initial prospecting through to closing.
• Build and maintain strong relationships with customers, vendors and internal teams.
• Respond quickly and effectively to inbound/company-generated leads.
• Work with senior management and technical specialists to develop solutions that meet customer requirements.
• Maintain accurate records of leads, opportunities and activities within HubSpot.
• Manage sales pipelines and provide accurate sales forecasts.
• Attend customer meetings and travel to client sites where required.
• Consistently achieve an annual £100,000 new-business gross margin target.

About You

We are looking for an experienced B2B IT sales professional with a proven track record of generating and closing new business.

Ideally, you will have experience selling IT infrastructure, software or managed/technical services, with a strong understanding of the data protection, backup, storage or disaster recovery market.

Experience selling solutions from one or more of the following vendors would be highly advantageous:

• Veeam
• Commvault
• Cohesity
• NetApp
• EverPure

You should also have:

• Proven experience in new business development and account management.
• The ability to understand technical solutions and communicate their business value to customers.
• The confidence and persistence to conduct regular outbound prospecting.
• Experience managing a sales pipeline and CRM system.

What's on Offer?

• £45,000–£55,000 basic salary
• Uncapped commission
• Hybrid working – 3 days office / 2 days remote
• Monday–Friday, 9:00am–5:30pm
• 20 days' annual leave + bank holidays
• Pension
• Established and financially stable technology business
• Loyal and established customer base
• Full sales enablement and technical support
• Direct access to experienced technical specialists
• Small, friendly and collaborative team