IoT Smart Technology Support Apprentice

Back To Work; North Shields; On-site; GBP 18,000 - 24,000; Full time

Job summary

Back To Work in the United Kingdom is seeking an IoT Smart Technology Support Apprentice to assist IT professionals in maintaining, configuring, and supporting smart devices and networked systems across the organisation, both remotely and on-site.

You will help with device setup, diagnostics, and ongoing system updates, developing hands-on skills at the intersection of IT and smart technology, in a collaborative team environment.

Qualifications

• Independent skills.
• Team work skills.
• Organisational skills.
• Good written and oral communication skills.
• Self-motivated.

Responsibilities

• Responding to technical queries and providing hands-on support for connected devices and digital systems.
• Troubleshooting and resolving hardware, software, and smart device issues across multiple platforms.
• Supporting the setup and configuration of IoT-enabled and networked equipment.
• Managing user accounts, access permissions, and system updates to ensure smooth operations.
• Installing and maintaining hardware such as laptops, tablets and sensors.
• Assisting with network monitoring, system diagnostics, and device integrations.

Skills

Independent

Teamwork

Organisational skills

Communication skills

Self-motivated

Job description

An industry-leading pharmaceutical company is looking for a individual with a passion for smart technologies and digital innovation.

As a IoT Smart Technology Support Apprentice, you’ll work alongside experienced IT professionals to maintain, configure, and support a range of smart devices and networked systems across the organisation, both remotely and on-site. This is an exciting opportunity to build a career at the intersection of IT and smart tech.

KEY DUTIES

• Responding to technical queries and providing hands-on support for connected devices and digital systems
• Troubleshooting and resolving hardware, software, and smart device issues across multiple platforms
• Supporting the setup and configuration of IoT-enabled and networked equipment
• Managing user accounts, access permissions, and system updates to ensure smooth operations
• Installing and maintaining hardware such as laptops, tablets and sensors
• Assisting with network monitoring, system diagnostics, and device integrations

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated