Invoice Resolution Specialist

Go Traffic Management Limited; United Kingdom; Remote; GBP 26,000 - 29,000; Full time

Job summary

Go Traffic Management Limited is seeking an Invoice Query Specialist in Worsley to manage supplier invoice queries and ensure timely payment within agreed terms. The role involves close collaboration with Accounts Payable, Procurement, and Supply Chain teams to investigate discrepancies and drive Process improvements.

The successful candidate will handle query logging, resolution tracking, and maintain accurate records, while upholding service levels and stakeholder communication as the primary

Qualifications

• Experience within Accounts Payable or Purchase-to-Pay environments.
• Strong problem-solving and investigative skills.
• Excellent communication and stakeholder management abilities.
• Good attention to detail and accuracy.
• Proficient in Microsoft Excel, Outlook, Teams, and other Microsoft Office applications.

Responsibilities

• Receive, log, and prioritise invoice queries from suppliers, Accounts Payable teams, and internal stakeholders.
• Investigate invoice discrepancies including missing POs, incorrect pricing, quantity variances, goods receipt issues and approvals.
• Track all queries through to resolution and maintain accurate records.
• Ensure service levels and resolution times are achieved.
• Build relationships with suppliers and internal departments as the primary contact for invoice queries.
• Escalate complex or aged queries where necessary.
• Verify supporting documentation and approvals; obtain retrospective PO approvals when required.

Skills

Accounts Payable

Problem solving

Communication

Attention to detail

Multitasking

Excel

ERP systems

Tools

Microsoft Dynamics 365/Business Central

SAP

Oracle

Job description

Go Traffic Management Limited is seeking an Invoice Query Specialist in Worsley to manage supplier invoice queries and ensure timely payment within agreed terms. The role involves close collaboration with Accounts Payable, Procurement, and Supply Chain teams to investigate discrepancies and drive Process improvements.

The successful candidate will handle query logging, resolution tracking, and maintain accurate records, while upholding service levels and stakeholder communication as the primary