International Shipping Operations Lead

TXO Systems Ltd; Chepstow; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Employee assistance programme

Company events

Company pension

Cycle to work scheme

Life insurance

On-site free parking

Job summary

TXO Systems Ltd. is seeking a Shipping Manager to lead the day-to-day shipping operation, manage a team and ensure on-time, cost‑effective deliveries worldwide. You will handle freight bookings, customs documentation and carrier management while remaining hands‑on with shipment processing.

The role requires strong experience in international shipping, Incoterms, and collaboration with warehouse, production, sales and finance to optimise service and freight costs across TXO's operations.

Qualifications

• Strong practical experience of international shipping and freight forwarding.
• Experience supervising or leading a shipping/logistics team.
• Solid knowledge of Incoterms, customs processes and shipping systems.
• Proven ability to reduce costs while maintaining service levels.
• Collaborative, calm under pressure and able to mentor others.

Responsibilities

• Manage daily shipping priorities, team workload and dispatch performance.
• Organise domestic and international collections, deliveries and customs coordination.
• Ensure accurate shipment records, tracking, and customer communication.
• Develop a cross-trained team and maintain compliance with regulations.
• Coach staff, set operating standards and monitor KPIs for service continuity.
• Coordinate with warehouse, production, sales and finance on timing and invoicing.
• Work with account managers on deadlines, Incoterms and special requirements.
• Control freight costs, compare carriers and seek savings opportunities.
• Review errors and delays to reduce lead times and cost-to-serve.

Skills

International shipping

Team leadership

Incoterms & customs

Freight cost optimization

Cross-functional collaboration

Job description

TXO Systems Ltd. is seeking a Shipping Manager to lead the day-to-day shipping operation, manage a team and ensure on-time, cost‑effective deliveries worldwide. You will handle freight bookings, customs documentation and carrier management while remaining hands‑on with shipment processing.

The role requires strong experience in international shipping, Incoterms, and collaboration with warehouse, production, sales and finance to optimise service and freight costs across TXO's operations.