Global Shipping Lead — FCL/LCL & Air Freight Ops

TRP RECRUITMENT; Watford; On-site; GBP 45,000 - 65,000; Full time

Job summary

TRP Recruitment in Watford is seeking an experienced Shipping Manager to own and optimise our busy international import operation. You will run day-to-day shipping activities, lead a dedicated team and coordinate with suppliers, freight forwarders, and warehouses to ensure on-time deliveries.

You will analyse performance, drive improvements in processes, systems and reporting, and escalate significant risks to the Group Shipping Manager with clear recommendations.

Qualifications

• Extensive experience in international shipping/import operations.
• Strong knowledge of FCL, LCL and Air Freight and related documents.
• Experience supervising a team and coordinating with internal and external stakeholders.
• Proficient in ERP systems and handling shipment data effectively.
• Advanced Excel skills including VLOOKUP, PivotTables and dashboards.
• Excellent organisation and communication, with ability to produce updates and KPI reports.

Responsibilities

• Oversee day-to-day shipping covering FCL, LCL and Air shipments.
• Manage Shipping team workloads, priorities and holidays.
• Monitor overdue shipments, risks and exceptions; implement corrective actions.
• Ensure documents match PO/invoice and support customs requirements.
• Collaborate with suppliers, 3PLs and warehouses; monitor service levels.
• Review freight quotations and discrepancies; manage cost control.
• Prepare daily/weekly updates and monthly KPI reports.
• Support process improvements and escalate major risks.

Skills

International shipping

Team supervision

ERP system experience

Excel advanced

Communication skills

Tools

ERP system

Excel (advanced)

Shipment tracking systems

Job description

TRP Recruitment in Watford is seeking an experienced Shipping Manager to own and optimise our busy international import operation. You will run day-to-day shipping activities, lead a dedicated team and coordinate with suppliers, freight forwarders, and warehouses to ensure on-time deliveries.

You will analyse performance, drive improvements in processes, systems and reporting, and escalate significant risks to the Group Shipping Manager with clear recommendations.