Shipping Manager

SUCCESS TALENT; Watford; On-site; GBP 55,000 - 75,000; Full time

Job summary

SUCCESS TALENT is recruiting a Shipping Manager to lead an international fashion & lifestyle operation from Watford. You will own day-to-day shipping, manage FCL/LCL and air freight, and oversee a growing team ensuring on-time deliveries and compliant documentation.

You will work closely with Operations, Finance and Customer Service to optimize freight costs, KPIs and processes, while maintaining strong relationships with freight forwarders, brokers and 3PLs.

Qualifications

• Strong international shipping / import experience.
• Excellent knowledge of FCL, LCL and Air Freight.
• Understanding of customs, HS codes, Incoterms and country of origin.
• Experience dealing with freight forwarders, customs brokers and 3PLs.
• Previous team management or supervisory experience.
• ERP experience.
• Strong practical Excel and data skills.

Responsibilities

• Managing FCL, LCL and Air Freight shipments.
• Leading and developing the Shipping team.
• Controlling bookings, ETDs/ETAs, customs clearance, ASN, deliveries and GRNs.
• Managing freight forwarders, customs brokers, suppliers and 3PL partners.
• Resolving delays, customs issues, shortages, damages and documentation discrepancies.
• Reviewing freight costs, quotations and additional charges.
• Monitoring shipping KPIs and identifying recurring issues.
• Improving shipping processes, controls and reporting.

Skills

International shipping

Team management

Excel & data analysis

Decision making

Tools

ERP system

Job description

SHIPPING MANAGER | INTERNATIONAL FASHION & LIFESTYLE BUSINESS

Are you an experienced Shipping Manager who knows international freight inside out and enjoys being close to the detail?

We're recruiting for a growing international fashion and lifestyle business looking for someone to take ownership of its day-to-day shipping operation and team.

What you'll be doing:

• Managing FCL, LCL and Air Freight shipments
• Leading and developing the Shipping team
• Controlling bookings, ETDs/ETAs, customs clearance, ASN, deliveries and GRNs
• Managing freight forwarders, customs brokers, suppliers and 3PL partners
• Resolving delays, customs issues, shortages, damages and documentation discrepancies
• Reviewing freight costs, quotations and additional charges
• Monitoring shipping KPIs and identifying recurring issues
• Improving shipping processes, controls and reporting
• Working closely with Operations, Finance, Customer Service and other internal teams

What we're looking for:

• Strong international shipping / import experience
• Excellent knowledge of FCL, LCL and Air Freight
• Solid understanding of customs, HS codes, Incoterms and country of origin
• Experience dealing with freight forwarders, customs brokers and 3PLs
• Previous team management or supervisory experience
• ERP experience
• Strong practical Excel and data skills
• You’ll need to be someone who can take ownership, make decisions and get things moving - not wait for someone else to solve the problem.

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