Head of Outbound Ops — Lead High-Impact Fulfillment

GXO Logistics, Inc.; Cudworth; Vor Ort; GBP 72.000 - 88.000; Vollzeit

Benefits dieser Stelle

Company car

Car allowance

Pension

Private medical

Dental insurance

GP service

Life assurance

Employee assistance

Discount platform

Cycle to work

Zusammenfassung

GXO Logistics, Inc. in Barnsley is seeking a Head of Outbound Operations to lead a critical outbound function within a fast-paced eCommerce fulfilment operation.

You will manage a team of Senior Operations Managers, shape a high-performance culture and ensure service, safety, quality and productivity targets are met across shifts. This full-time, permanent role runs Monday to Friday 08:00 to 16:00 with some flexibility.

Qualifikationen

• Significant senior leadership experience within a large-scale warehousing, logistics or fulfilment operation.
• Proven ability to lead large teams, drive operational performance and deliver customer-focused results.
• Strong commercial and financial awareness, including budget management, productivity and labour planning.
• Experience driving change, continuous improvement and operational excellence programmes.
• IOSH Managing Safely or equivalent Health & Safety knowledge.

Aufgaben

• Lead outbound operations across all shifts, ensuring service levels, KPIs and customer expectations are consistently achieved.
• Develop and coach Senior Operations Managers, building a high-performance culture and strong succession pipeline.
• Monitor operational, financial and people performance, driving productivity and cost improvements.
• Build strong relationships with ASOS stakeholders and represent operations at governance and review meetings.
• Champion safety, continuous improvement and operational excellence across the outbound function.

Kenntnisse

Senior leadership

Large-scale warehousing

Budget management

Labour planning

Change management

Safety knowledge

Jobbeschreibung

GXO Logistics, Inc. in Barnsley is seeking a Head of Outbound Operations to lead a critical outbound function within a fast-paced eCommerce fulfilment operation.

You will manage a team of Senior Operations Managers, shape a high-performance culture and ensure service, safety, quality and productivity targets are met across shifts. This full-time, permanent role runs Monday to Friday 08:00 to 16:00 with some flexibility.