Internal Sales Support

Interaction Recruitment Group; St. Ives; On-site; GBP 28,000 - 30,000; Full time

Job summary

Interaction Recruitment Group is seeking an enthusiastic Internal Sales Support professional to join our growing sales team in St Ives, Cambridgeshire. The role offers a salary of £28,000–£30,000 per year and standard hours of Monday to Friday, 9am–5pm.

The successful candidate will have experience in sales, customer service or account management, with strong communication and relationship-building skills. Proficiency in CRM systems and MS Office is preferred.

Qualifications

• Must have sales, customer service or account management experience.
• Confident communicator with strong relationship-building skills.
• Experience using CRM systems and Microsoft Office.

Responsibilities

• Develop relationships with new and existing customers.
• Proactively generate sales opportunities via telephone and email.
• Follow up quotations, samples and enquiries to convert opportunities into sales.
• Identify upselling and cross-selling opportunities.
• Manage customer accounts and maintain accurate CRM records.
• Prepare quotations and support sales targets.
• Re-engage dormant customers and develop new business.
• Work closely with internal teams to deliver excellent customer service.

Skills

Relationship building

Customer service

Telephone sales

Communication

Education

GCSE English & Maths (Grade 4/C or above)

Tools

CRM systems

MS Office

Job description

Internal Sales Support

St Ives, Cambridgeshire

£28,000-£30,000 per annum

Hours - Monday - Friday 9am - 5pm.

We are recruiting an enthusiastic and commercially minded Internal Sales Support professional to join a growing sales team.

This is a great opportunity for someone with sales, customer service or account management experience who enjoys building customer relationships, identifying new business opportunities and driving sales growth.

Key responsibilities:

• Develop relationships with new and existing customers.
• Proactively generate sales opportunities via telephone and email.
• Follow up quotations, samples and enquiries to convert opportunities into sales.
• Identify upselling and cross-selling opportunities.
• Manage customer accounts and maintain accurate CRM records.
• Prepare quotations and support sales targets.
• Re-engage dormant customers and develop new business.
• Work closely with internal teams to deliver excellent customer service.

What we're looking for:

• Previous experience in sales, customer service or account management.
• Confident communication and relationship-building skills.
• Experience using CRM systems and Microsoft Office.
• A proactive, organised and target-driven approach.
• Good Maths and English qualifications (GCSE Grade 4/C or above).

Interested? If you're commercially minded, customer-focused and looking for your next opportunity in sales, we'd love to hear from you!